General Manager (Hospitality,, Fantastic Venue)
Glasgow
£ 35000 - 45000/annum
Our client is looking for a General Manager to run the hosppitality side of this highly successful business
Manage and oversee the day-to-day operations and quality measures across bar, restaurant, and events spaces.
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Establish and maintain an operating plan that delivers success in line with company vision and strategy.
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Achieve departmental budget and KPI's.
Client Details
A leader in their field
Description
team of up to 20 staff
Venue capacity - 700
Lead, motivate, and support the front of house team within a fast paced and demanding environment.
* Identify recruitment needs and take an active role in search and selection activities and the appointment of team members.
* Ensure every new team member has an inspiring and informative induction, with clear expectations and sufficient training.
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Deliver ongoing training and development plans for all team members.
* Conduct team reviews during probationary periods and performance reviews for improvement and development.
* Support and guide team members, build effective team relationships, and set clear goals and targets, with regular reviews.
* Motivate staff and maintain a positive work environment, deliver excellent guest service and maintain a high standard of guest profile and atmosphere management at all times.
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Champion a working environment that supports staff wellbeing and promotes a positive working environment.
Manage service and brand standards across the venue.
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