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Contact Centre Team Leader
Who are Diligenta?
Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a c
We are seeking a driven and people-focused Team Manager to join our Kilmarnock based client. You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a track record of success in
Manage and develop a geographically based social work assessment team that conducts assessments in accordance with statutory guidelines, policy and standards and Surrey's thresholds of need.
* Develop strengths based motivational practice that aims to keep as many children in need/in need of protection as possible safely within their family.
* Wo
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Team Manager for an initial 6 month contract with potential to extend on a rate of £17.59/hour PAYE. The working hours are 35 hours per week. This role will be a hybrid of working at home and in the office.
Responsibilities:
- Support, motivate and
My client are seeking an experienced collections Team Leader to join their team due to continued growth.
Overall, your role as a Collections Team Leader requires strong leadership skills, excellent communication abilities, a strategic mindset, and a deep understanding of collections processes and regulations. Success in this role will depend on you
Role Overview
Team Manager - AM Shift - Glasgow (ML4)
£29,332 - 37,301 PA (Dependant on experience)
8:00am - 5:00pm (Hours may differ)
40 hours per week
5 from 7Benefits:
Free On Site Parking
Opportunities to progress
Overtime always available!
Uniform provided
31 Days Holiday Entitlement
Excellent Pension Programme
Staff also receive 25% Discou
Role Overview
Team Manager - PM Shift - Glasgow (ML4)
£29,332 - 37,301 PA (Dependant on experience)
1pm - 10pm (Hours may differ)
40 hours per week
5 from 7Benefits:
Free On Site Parking
Opportunities to progress
Overtime always available!
Uniform provided
31 Days Holiday Entitlement
Excellent Pension Programme
Staff also receive 25% Discount Be
Team Facilitator
Location: Covering East Renfrewshire.
Salary: £28,961 per annum (plus additional on call payment).
Contract: Full time, permanent.
Enable is one of the most impactful social care charities in the country, providing self-directed and human rights-driven social care support for over 1,100 people across Scotland, through our indust
Job Source: Enable Scotland
Team Manager
South East
£ 50942 - 55125/annum
Manage and develop a geographically based social work assessment team that conducts assessments in accordance with statutory guidelines, policy and standards and Surrey's thresholds of need.
* Develop strengths based motivational practice that aims to keep as many children in need/in need of protection as possible safely within their family.
* Work collaboratively with partners to deliver effective and safe assessment services which are on time and within budget to ensure that children and young people's needs are being met and vulnerable children and young people are protected from harm.
* Manage operational effectiveness of the team to deliver services on time and within budget, allocating and prioritising workloads and taking responsibility for ensuring all cases are safely managed. In exceptional circumstances manage a case directly to ensure safe resolution.
* Ensure that social work case records, assessments, plans and documentation for all children and young people for whom the team is responsible are effectively maintained in line with practice standards and organisational policy and procedure. Foster good relationships with legal services and local family courts to manage efficient and effective Legal Planning Meeting, Public Law Outline and court proceedings where attempts to support children to remain within their families have not been successful.
* Promote purposeful social work practice, following the service's parenting/grou...