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TurnerFox Recruitment
Mansfield
Role: Service Delivery Coordinator Hours:(phone number removed)pm Mon-Fri Location: Mansfield (1 day remote working once trained) We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK. Within this role you act as
Job Source: TurnerFox RecruitmentTURNERFOX RECRUITMENT
Mansfield
Role: Service Delivery Coordinator Hours:8.30-5.30pm Mon-FriLocation: Mansfield (1 day remote working once trained) We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK. Within this role you act as a pivotal point
Job Source: TURNERFOX RECRUITMENTEnva England Ltd
Bilsthorpe
Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: • A competitive salary in a growing company committed to our people. • 29 days holiday incl. bank holidays. • Holidays increase with length
Job Source: Enva England LtdFresh Perspective Resourcing
Worksop
Are you an experienced Service Desk Analyst looking for your next challenge? Do you have a knack for swiftly resolving IT challenges and delivering top-notch support? Armed with a passion for troubleshooting & a commitment to providing seamless user experiences? Then do we have the Service Desk Analyst role for you! Tackling technology roadbloc
Job Source: Fresh Perspective ResourcingTurnerFox Recruitment
Mansfield
Role: Account Manager -Service Delivery Hours:(phone number removed)pm Mon-Fri Location: Mansfield (1 day remote working once trained) We are recruiting for a Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK. Within this role you act as a pivotal point of co
Job Source: TurnerFox RecruitmentTURNERFOX RECRUITMENT
Mansfield
Role: Account Manager -Service Delivery Hours:8.30-5.30pm Mon-FriLocation: Mansfield (1 day remote working once trained) We are recruiting for a Account Manager responsible for service delivery for a multi-channel Marketing agency managing some of the most desirable brands in the UK. Within this role you act as a pivotal point of contact for a UK l
Job Source: TURNERFOX RECRUITMENTRedRock Resourcing
Chesterfield
Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice and Hosting and C
Job Source: RedRock ResourcingSF Recruitment
Sheffield
We are seeking a hands-on Infrastrcure Manager to lead a small UK-based team consisting of service desk analysts and infrastructure engineers supporting a global multi-site environment. Permanent based in Sheffield paying up to £60,000 + bonus and benefits The successful candidate will be responsible for managing the global IT support function, en
Job Source: SF RecruitmentChesterfield
Service Delivery Analyst
Fantastic opportunity to join a well established team within a vibrant, growing business.
This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells.
Role Purpose:
Supporting Service Operations and the wider business through the management of Service Delivery processes.
Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process.
Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service levels to customers.
Provide expertise in technical and operational processes and practices.
Key Accountabilities and Responsibilities:
Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs.
Champion continuous improvement through learning and root cause analysis
Undertake service delivery activities with service partners to ensure service levels are maintained.
Contribute towards developing a collaborative, high performing team.
Creation of operational reporting, providing trend analysis and insights
Identify and implement operational process and practice improvements.
Support the Change Management process/Change Approval Body
Assist with operational governance and technology audits.
Develop and maintain system metrics and monitoring.
Skills, Experience and Knowledge Required:
Working in IT Operations, Incident/Problem and Change Management.
Analytical mindset and problem solving.
Ability to master new skills quickly.
Coordinating & managing operational processes.
Developing and maintaining metrics and monitoring.
Strong communication; capable of managing multiple priorities.
ITIL framework. (Advantageous)
Confidence to challenge current ways of working. (Advantageous)
Data analytics and tools such as Excel and PowerBI. (Advantageous)
What we offer in return?
A collaborative and fast paced work environment
25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday
Health Cash Plan
A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more
Life Assurance 4x annual salary
Hybrid working model- from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells
Service Delivery Analyst jobs in Chesterfield
ⓘ There was an unexpected error processing your request.
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If the problem persists, please contact us with your issue.
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