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Customer Service Manager jobs in Bristol

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  1. Customer Service

    Bristol | £17000 - £18000 per annumtxtSalaryFrom=17000 | From Pertemps

    Our client who are a Global Insurance Company are looking for an Assistant Contact Agent to join their friendly & vibrant team in Central Bristol. You will Start on 14th August 2017 The... a professional and customer focused service ensuring assistance is provided where necessary. Key Deliverables: Duties to include but are not limited to: " Acting as the first point of contact for customers ... customers fairly). To be compliant with the Data Protection Act 1998 " To support Managers to manage the key risks within your department " To ensure that you conduct your role in accordance with AFC ... orientated Experience/Technical Knowledge: " Previous experience in customer services is desirable " Previous Assistance, Claims experience, preferably for an Insurance Company, would be advantageous...

  2. Customer Service

    Bristol | £17000 - £18000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Our client who are a Global Insurance Company are looking for an Assistant Contact Agent to join their friendly & vibrant team in Central Bristol. You will Start on 14th August 2017 The... a professional and customer focused service ensuring assistance is provided where necessary. Key Deliverables: Duties to include but are not limited to: `` Acting as the first point of contact for ... of customer service excellence specifically in the areas of travel and assistance `` Handling of expressions of dissatisfaction or complaints `` Completing administrative duties e.g. managing internal ... and TCF (treating customers fairly). To be compliant with the Data Protection Act 1998 `` To support Managers to manage the key risks within your department `` To ensure that you conduct your role in...

  3. Customer Service / Account Manager

    Bristol, Avon | 25000.0000 | From ManagerHired Ltd

    Are you a proven Customer Service account manager? Are you a whiz on Excel and love data analysis? Are you an Account Manager looking for a new and exciting challenge? If you can combine all this... with also being wonderful with your customers and Clients then we have a brilliant opportunity for you in Bristol - UK's best city to live in 2017 (Sunday Times) The Role The role will involve ... the delivery and smooth running of our customer research programmes, as well as being involved with other consumer research. The role will require you to pro actively manage all client research ... face to face meetings, online, by phone and via email Organising and proof reading customer experience programmes, conducted nationally Analysing and effectively reporting large amounts of data...

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  5. Experienced Customer Services Manager

    Chepstow, Gwent | 30000.0000 | From Hays Specialist Recruitment Limited

    Customer Services Manager required for a leading manufacturing company based in Chepstow £30-£35k Your new company Our exclusive and high-profile customer has an immediate and business-critical... opportunity available for an experienced Customer Services Manager to join an established function and lead a new programme of process & service improvements which will ultimately enable an even higher level of customer service. Your new role A pivotal role managing, supporting and developing a team of six, requiring you to understand complex customer needs, initiating applicable service delivery and ensure effective resolution. You will assist the head of Customer Service & Supply Chain with strategic planning of the department to achieve customer service objectives. What you'll...

  6. Customer Service Advisor

    Bristol | Market related | From TalentSpa

    Customer Service Advisor ***No Cold calling*** ***All inbound calls*** ***Shift work*** ***Immediate Start*** ***FT Including Evenings and Weekends*** ***Hourly rate £7.96... fantastic opportunity has arisen at the UK's leading 24/365 outsourcing contact centre for customer service advisors to join our client's stimulating and vibrant organization. They have a number of Full Time vacancies for their inbound customer service advisor roles in their Bristol office. As they are open 24/7, this particular position will involve working 35 hours per week between ... worked in a customer service role and be passionate about customer service excellence, as this position will involve speaking over the phone; experience in a contact centre is advantageous. Key...

  7. Customer Service Adviser

    Bristol | £15600 per annumtxtSalaryFrom=15600 | From Pertemps

    Are you Looking for a new opportunity with a global company based in Bristol? Do you enjoy dealing with customers? I am currently looking for several Inbound Customer Advisors to work for a well... you Team Leader Daily customer interactions are the key function of this role. Reporting to a Team Leader, each Customer Service Representative is responsible for responding to the day-to-day customer service activities and committed to delivering a high quality service with the aim of ensuring high levels of customer satisfaction. Who are we looking for? We really believe that a 'can do' attitude and bags of potential are just as important as knowledge and work experience. - Passionate about great customer service? You naturally put yourself in the customer's shoes and you're...

  8. Swedish Customer Service

    Bristol | £17000 per annumtxtSalaryFrom=17000 | From Pertemps

    Do you speak Swedish ? I am currently looking for a bilingual advisors to work for a well-established friendly company in South Bristol. You will be working for one of the leading financial... essential, but you will need a desire to provide consistently outstanding customer service to all of our clients. As one of our Customer Service Representatives you will handle contact by telephone, email ... to join an Incentive Plan - Regular upskilling and development opportunities. - Internal progression and job opportunities - NVQ Level 2 & 3 Qualifications in Customer Services - Free bus service ... companies - you do not need any previous financial service experience. You will receive fantastic training and ongoing support from your Team Leaders. Must be available to start employment on...

  9. Customer Service Advisor

    Bristol | £16k - 18k per year | From Spec Recruitment

    Working in a small dedicated expanding team reporting to the Customer Services Manager, immediate start on this one year contract * Being the face down the end of the phone - building relationships... with clients * Liaise with all departments to supply accurate and timely information to customers * Processing customer orders from start to finish * Producing back to back orders * Confirming order receipt within 24 hours * Forwarding delivery paperwork to necessary customers * Dealing with queries and complaints * Liaising with customers and internal departments to organise the collection, return and processing of unwanted or faulty products * Sending out replacement parts to clients Skills Required - Good telephone manner - Able to prioritise - Calm and patient - Team player...

  10. Customer Service Advisor

    Bristol | £24k - £25k pa | From Office Team

    Robert Half Office Team is looking for both full time and part time Customer Service Advisors to join an established team based in North Bristol. There are full time, part time, temporary... and Attributes: - A genuine interest in providing excellent Customer Services - Clear and articulate telephone manner - Good Knowledge of PC literacy within a Windows environment - Previous experience ... permanent opportunities available. Main duties: - Provide customers with timely and accurate information in a courteous manner via telephone and email - Ensure that all customer queries, problems and complaints are fully resolved - Represent the customer throughout the organisation, highlighting trends, suggesting and implementing improvements and feeding back to colleagues - Understand...

  11. Customer Service Centre Trainer

    Bristol | To be discussed at interview | From Facility Associates Recruitment Ltd

    JOB TITLE: Customer Service Centre Trainer JOB LOCATION: Bristol Customer Service Centre RESPONSIBLE TO: Customer Service Manager HOURS OF WORK: 8:30 AM - 17:00 Monday - Friday BRIEF DETAILS... training plans. - Working closely with members of the Service Desk, Helpdesk and team leaders, and monitoring training effectiveness. - Communicating with managers to identify training needs ... learning and development methods - Ability to build a good rapport with employees. - Ability to multitask Salary: To be discussed at interview. If you are an experienced Customer Service Centre...

  12. Customer Services Coordinator

    Portishead | £19,000 - £21,500 (based on skills & knowledge) | From Berry Rowan Recruitment Solutions

    Customer Services Coordinator Portishead, Nr Bristol Salary £19,000 - £21,500 (based on skills & knowledge) FTC until 31st January 2018 (5 months) A community based social housing... and national agencies to deliver their services are currently seeking a Customer Services Coordinator to join their busy Repairs Hotline team. The Customer Services Coordinator will provide an excellent first point of contact service for all Repairs & Maintenance enquiries, dealing with day to day repairs and maintenance enquires from tenants. Customer Services Coordinator is responsible for the coordination and planning of repair appointments for the 'in house' workforce. Skills and experience required of the Customer Services Coordinator: - Good IT skills to include MS Office...

  13. Customer Service Coordinator

    Bristol | £18000.00 - £20000.00 pa + Benefits | From Dynamite Recruitment Solutions Limited

    Customer Service Coordinator Salary: £18,000- £20,000 Per Annum Location: Bristol Monday - Saturday 45 Hours Per Week Dynamite Recruitment are currently recruiting for an industry... leading business that are looking for an enthusiastic Customer Service Coordinator to join their team - with great benefits! The Role: - Daily management of a Key Client contract - Handling issues in a professional manner - Communicating with service centres - Providing daily feedback - Communicating back to customers with updates - Putting together internal and external reports - Ensuring targets are met - Investigating and raising areas are that fail to meet the company's performance level The Ideal Candidate: - Must have previous customer service experience - Will need...

  14. Customer Service Assistant

    Bath | Hay 10 (£18,070 - £20,138) | From Flat Fee Recruiter Limited

    Customer Service Assistant Lansdown, BA1 30 hours per week Hay 10 (£18,070 - £20,138 pro rata) Our client is recruiting for a suitably qualified and experienced Customer Service Assistant to... provide customer service and administrative support at their South West Command and Development Centre to ensure it operates efficiently and effectively The South West Command and Development ... command exercises and is also a resource for meetings, seminars and training activities. Position Summary As Customer Service Assistant, your duties will include an array of duties including ... of working in a customer service environment. Full list of requirements available upon application How to apply If you wish to be considered for this Customer Service Assistant role click 'apply...

  15. Customer Services Agent

    Portbury | 17,500 | From Berry Rowan Recruitment Solutions

    Customer Services Agent Portbury, Nr Bristol £17,500 per annum Market leading construction materials manufacturers and distributors are seeking a confident, enthusiastic Customer Services... Agent to be responsible for the merchant sales which include taking and processing orders from independent and national retailers such as Jewsons, Bradfords and Selco. The Customer Services Agent will develop strong relationships with the Merchants, maintain and identify further opportunities and improve profitability. The Customer Services Agent will work with a dedicated external sales person to sell a range of products and maximise order potential for a specific geographic area. The Customer Services Agent will answer all kinds of questions around the orders, gaining an understanding...

  16. Customer Service Advisor

    Bristol | Circa £15,456 pro rata | From Leeds Building Society

    Leeds Building Society is looking for a Customer Service Advisor to join our impressive network of branches. About the role - The role of Customer Service Advisor is a critical role for our... and Experience - Educated to GCSE standard or equivalent. - Customer Service Experience. - Good standard of numeracy and written/verbal communication skills. - Basic PC Skills appropriate for a professional ... we have focused on our customer service. We've also worked hard to develop a product range to try to meet our members' needs, and have worked with numerous local communities and chosen charities ... customers and holds a great deal of responsibility. You will assist daily in the opening of savings accounts for customers who are looking to save for that all important holiday, new car or perhaps...

  17. Customer Service Advisor

    Bristol | £19,600 + overtime | From Finley George Recruitment Ltd

    Finley George Recruitment are looking for talented people to join our clients busy control centre The Alarm Receiving Centre team is responsible for: - Processing Alarms signals received from... environment. - are customer oriented, genuine passionate about speaking to customers. - have the ability to multitask effectively whilst keeping a high level of service quality. - are proactive ... customer's premises, reviewing of images, calling guard/police/ambulance/fire brigade as and when required. - Receiving Inbound calls from customers. - Assisting customer for any technical issues. - Helpdesk support - Making outbound calls to assess correctly what is happening to ensure customers' security. - Preventing false alarms explaining how to use the system and detecting technical...

  18. Swedish Customer Service

    Bristol | £17000 per annum | From Jobs@Pertemps (Bristol Commercial)

    Do you speak Swedish ? I am currently looking for a bilingual advisors to work for a well-established friendly company in South Bristol. You will be working for one of the leading financial... essential, but you will need a desire to provide consistently outstanding customer service to all of our clients. As one of our Customer Service Representatives you will handle contact by telephone, email ... to join an Incentive Plan - Regular upskilling and development opportunities. - Internal progression and job opportunities - NVQ Level 2 & 3 Qualifications in Customer Services - Free bus service ... companies - you do not need any previous financial service experience. You will receive fantastic training and ongoing support from your Team Leaders. Must be available to start employment on...

  19. Customer Service Centre Scheduler

    Bristol | Up to £20,000 pa, to be discussed at interview | From Facility Associates Recruitment Ltd

    JOB TITLE: Customer Service Centre Scheduler JOB LOCATION: Bristol Customer Service Centre (CSC) REPORTING TO: Customer Service Team Leader HOURS: Rotational shifts between 7am-7pm, with... one in six weekends (Sat & Sun) BRIEF DETAILS OF POSITION: An exciting opportunity has arisen for a Customer Service Centre Scheduler to join our team. Main responsibilities and duties will ... skills - Previous experience of working in a planning/scheduling role is an advantage - Knowledge of, or experience in hard services of facilities management sector - Use of scheduling systems - MS Office including Intermediate excels and database skills SALARY RANGE: Up to £20,000 per annum, to be discussed at interview If you are an experienced Customer Service Centre Scheduler...

  20. Customer Service Advisor

    Bristol | £8 per hour | From Jobs@Pertemps (Bristol Commercial)

    Customer Service Advisor £8.00ph South Bristol Monday - Friday 9:00am - 5:00pm In this role you will be working for a large financial services company, the department you will be working in... specialises in enabling companies to reunite their shareholders, members, policy holders or customers with unclaimed assets. Person Specification You will be pro-active, show initiative and have the ability to gather information from multiple sources, analyse data and solve problems. A confident and polite telephone manner is a must, as a high level of customer service will be required. Key Responsibilities - Receive inbound calls and deal with all correspondence - Participate in outbound calling - Accurately updating data on our bespoke in house database - Perform other duties as...

  21. Customer Service Advisor

    Bristol | £7.50 per hour | From Jobs@Pertemps (Bristol Commercial)

    Customer Service Advisor Central Bristol £7.50ph rising to £8.01p/h Full Time Role: Monday - Saturday 8 - 8pm (one in 7 Saturdays) Ongoing temporary assignment STARTING Tuesday 1st August... Interview 31st July at 12.30 Your main purpose is to convert people that have seen my client on a price comparison website and then phoned for a quote/to sign up. All Advisors will be responsible for the delivery of excellent customer service and must be able to carry out all of the following duties when fully trained o Effectively handle inbound calls o Ensure that calls are handled in adherence to campaign remit o Successfully maintain call control o Consistently achieve the relevant call handling quality, regulatory and technical criteria o Complete Ad hoc data entry...