Business Support Administrator
Edinburgh
Blue Arrow Edinburgh are currently recruiting for a Business Support Administrator to join our prestigious city centre client on a permanent basis. The role is predominantly a Front of House role, being the first point of contact for visitors into the office both in person and by telephone. If you are an experienced Receptionist, with a strong background in administration then this is the role for you.
Main Duties:
First point of contact for clients calling into the main office number
Managing meeting rooms and facilities
Arranging catering requirements for meetings held in the office
Setting up meetings, both in persona and virtual, liaising with internal and external stakeholders to answer queries
Processing payments over the phone and in person and creating the credit slips, updating the cash room with daily returns and end of day banking slips
Management of stationery, ordering replacements where applicable
Providing the highest standard of customer service when greeting clients into the business, and notifying staff of their arrival
Collection, sorting and franking of mail as well as DX drop off, scanning mail on to the system
Arranging couriers, booking taxis and kitchen maintenance in the building
Dealing with suppliers and building maintenance
General day to day duties of running a busy corporate office
Skills/experience:
Previous experience working in a Reception/Front of house role is essential
Strong administration skills
Strong working knowledge of MS Excel
Ability to pick up and work with new IT systems and programmes
Able to work as part of a team
Positive and friendly demeanour when dealing with both internal and external stakeholders
First class customer service skills, both in person and over the phone
Portray a professional manner at all times
Positive and proactive manner
Ability to multitask prioritising workload with great attention to detail as well as being highly organised
Calm under pressure
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.