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Signature Recruitment
Clevedon
Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone simi
Job Source: Signature RecruitmentBlue Arrow
Cardiff
Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.They are looking for experienced Hybrid Customer Service and Call Centre Advisors to join their team in Cardiff.It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. * Salary:
Job Source: Blue ArrowEE
cardiff
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your
Job Source: EEEE
Newport
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your
Job Source: EEyolk recruitment
Cardiff
Customer Service Advisor A leading insurance company based in the centre are Cardiff are ranked highly within the UK and looking for a Customer Service Advisor to join their team. They are insurance specialists and are one of the UK's most trusted insurance providers who have won market leading awards. You will work within a busy and energetic tea
Job Source: yolk recruitmentPendragon Plc
Cardiff
Customer Service Advisor Location: Vauxhall Cardiff 35-hour contract- (Monday, Tuesday, Thursday and Friday) A basic salary of £22,750 with a bonus of £3,500, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and afte
Job Source: Pendragon PlcEE
barry
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your
Job Source: EEMaximus UK
Cardiff
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to:• Understand, support and advise customers requiring a wide range of information, advice and guidance.• To pr
Job Source: Maximus UKCardiff
Job Title: Customer Service Advisor
Contract Type: Temporary
Salary: £11.66 per hour
Working Pattern: Full Time
Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £11.66.
As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner.
Key Responsibilities:
Handle a high volume of incoming customer calls and emails
Provide accurate and timely information to customers regarding products and services
Resolve customer complaints and concerns effectively, ensuring customer satisfaction
Maintain accurate customer records and update relevant databases
Escalate complex issues to the appropriate departments when necessary
Collaborate with other team members to ensure a seamless customer experience
Stay up-to-date with knowledge to assist customers effectively
Requirements:
Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities with a solution-oriented mindset
Ability to handle high-pressure situations in a calm and professional manner
Proficient computer skills and knowledge of relevant software applications
Flexibility to work on a rotating shift schedule, including evenings and weekends
If you are a customer-focused individual with a passion for delivering outstanding service, we encourage you to apply for the role of Customer Service Advisor with our client. Join their dynamic team and contribute to their commitment to customer satisfaction.
To apply, please submit your CV and a cover letter highlighting your relevant experience and suitability for the position. We welcome applicants from all backgrounds and value diversity in our workplace.
Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted. Thank you for your understanding.
Our client is an equal opportunity employer committed to creating a diverse and inclusive workplace.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor jobs in Cardiff
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