Assistant Centre Manager Minorities Centre
London
Assistant Centre Manager Minorities Centre
Location - Minorities Centre
Salary - £28,000 - £31,000 DOE
Hours - Monday - Friday working between business hours (varied to) 8.00am -18.00pm.
Do you have experience in leading a small team?Do you come from a customer service background?
We have an exciting opportunity for an Assistant Manager to work for one of our clients who is a leading specialist in workspace locations across the UK
In this role, you would be working full-time hours, Monday to Friday. Our client is offering an excellent salary, depending on experience.
Duties & Responsibilities
Assist in the manager of the day-to-day running of the business centre
Manage the Business Centre in the absence of the Centre Manager and various aspects of the role
Carry out billing for all clients
Log invoices and charges on our in-house system Centre Charge
Process catering orders and meeting room requests made by clients where required
Deal with customer requests in a prompt and timely manner whether face to face or on the telephone
Liaise with relevant staff to ensure that all queries are responded to within procedural deadlines
Book various chargeable services for clients such as couriers and taxis
Issue and ensure receipt of swipe cards, keys, furniture etc to clients when required
Create and issue welcome packs for new clients
Ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
Conduct viewings of the Business Centre; to the required standard
Manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
Provide cover for the reception as and when required
Carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, faxing, preparation with mailings, word processing of letters, data entry and preparation of reports and other information
Person Specification
GCSE’s or above in Business Related Area
HND or above
3 years plus customer facing work
Experience of working in a SME/small team
6 months in similar role
Proficient in word and Outlook
Excellent telephone communication skills
Face-to-Face customer service skills
Experience of working with minimum supervision
Front of house management skills
Benefits
Healthcare (plus partners/dependants)
Dental Care
Life Assurance
Pension
Corporate Eye Care
Season Ticket Loan
Loyalty of Service Rewards
Cycle to work scheme
Quit smoking reward and recognition scheme
Access to our onsite Gym
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