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Manpower UK Ltd
Melton Mowbray
Collections Drivers Melton Mowbray - LE13 1RL Monday to Saturday between 14:00 and 18:00 £13.37 per hour Manpower is pleased to be recruiting on behalf of our National Client for Cat B Drivers to join their team on a temporary basis with an immediate start! You can look forward to some great benefits, including: - 28 days paid holiday (Pro Ra
Job Source: Manpower UK LtdManpower UK Ltd
Mansfield
Collections Driver Mansfield - NG19 9BG Monday to Saturday between 15:00 and 19:00 £13.37 per hour Manpower is pleased to be recruiting on behalf of our National Client for Cat B Drivers to join their team on a temporary basis with an immediate start! You can look forward to some great benefits, including: - 28 days paid holiday (Pro Rata) Ac
Job Source: Manpower UK LtdPertemps Derby
Somercotes
PARCEL COLLECTION DRIVERS REQUIRED Location: Alfreton Contract: Temporary Hours: between Monday to Friday 14:30-18:30 Hourly Rate: £13.37 p/h Royal Mail is one of the UK's best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 year
Job Source: Pertemps DerbyPertemps Derby
Derby
PARCEL COLLECTION DRIVERS REQUIRED Location: Derby Contract: Temporary Hours: between Monday to Friday 15:00-20:00 Hourly Rate: £13.37 p/h Royal Mail is one of the UK's best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 years o
Job Source: Pertemps DerbyPertemps Derby
Mansfield Woodhouse
PARCEL COLLECTION DRIVERS REQUIRED Location: Mansfierld Contract: Temporary Hours: between Monday to Friday 15:00-19:00 Hourly Rate: £13.37 p/h Royal Mail is one of the UK's best-loved brands. Every day, bringing letters and parcels to people around the country; something that communities across the UK rely on. They are 150,000 strong with 500 ye
Job Source: Pertemps DerbyBCA Logistics
Derby
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. Due to our ever-increasing volumes, we are looking to engage additional Self-Emp
Job Source: BCA LogisticsBCA Logistics
Nottingham
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. Due to our ever-increasing volumes, we are looking to engage additional Self-Emp
Job Source: BCA LogisticsBCA Logistics Ltd
Nottingham
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. Due to our ever-increasing volumes, we are looking to engage additional Self-Emp
Job Source: BCA Logistics LtdNottingham
Collections Agent
Location: Nottingham
Salary: £23,000 increasing to £25,000 after probation (Plus excellent bonus and benefit package)
Monday -Friday 8:00am - 8:00pm (*40 hours a week*) Rotational shifts
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company. This is a key customer facing role predominantly telephony based helping to assist our client’s clients’ and their customers find the right solution to their queries.
Daily Duties:
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
You will also assist our agents in the field set up and agree payment plans and process payments from customers.
Operating in a contact centre environment dealing with both inbound and outbound calls.
Answer incoming calls from our clients’ customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients’ criteria.
Answer incoming call to assist our field agents in dealing with our clients’ customers.
Assist our clients’ customers with their general queries.
Make outbound calls to our client’s customers to attempt to establish contact.
Update the relevant CRM systems with the information relating to your calls from general updates, details on the resolution gained and other data such as meter reads and vulnerability information.
Liaise directly with our clients to establish the correct resolutions for their customers.
Manage calls within the company agreed quality framework
Drive own performance to achieve required This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding utility bills and arrears.
You will also assist our agents in the field set up and agree payment plans and process payments from customers.
Operating in a contact centre environment dealing with both inbound and outbound calls.
Collections Agent jobs in Nottingham
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