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Blues Point
Ibstock
IT Service Desk Analyst Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT. The Service Desk Analyst is the ‘face’ of the IT team, and the fir
Job Source: Blues PointBlues Point Ltd
Ibstock
Our client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT. The Service Desk Analyst is the 'face’ of the IT team, and the first point of contact that
Job Source: Blues Point LtdAdria Solutions Ltd
United Kingdom
Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a Service Desk Analyst, you will play a pivotal role in supporting ou
Job Source: Adria Solutions LtdBlues Point Inc.
Coalville, England, United Kingdom
IT Service Desk Analyst Our client is looking for an IT service desk analyst to join their team based near Coalville/Ashby, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT. The Service Desk Analyst is the ‘face’ of the IT t
Job Source: Blues Point Inc.Get Staffed Online Recruitment
Melton Mowbray
Do you have a passion for technology and solving technical challenges? Do you have experience working in IT and are looking for an opportunity to progress your skillset? If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an...
Job Source: Get Staffed Online RecruitmentGet Staffed Online Recruitment Limited
Melton Mowbray
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you! About Our Client Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MS
Job Source: Get Staffed Online Recruitment LimitedSurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesSurvey Express Services
Hinckley
Job Title: Senior Hire Controller Location: Hinckley Salary: £27,000 - £32,000 per year Job Type: Full-time, Permanent. Monday-Friday, no weekends required About Us: Survey Express Services have over 45 years' experience in the industry. Working closely with all the leading manufacturers, we continue to invest in training and equipment for both
Job Source: Survey Express ServicesLeicester
Faculty / Directorate
De Montfort University is a university of quality and distinctiveness, distinguished by our life-changing research, dynamic international partnerships, vibrant links with business and our commitment to excellence in learning, teaching and the student experience. The contribution of the Information Technology and Media Services (ITMS) directorate is essential in the delivery of the corporate strategy for the university to maintain the quality of its provision and its distinctiveness.
Role
The University is continuing to make a significant investment in its IT and media services provision to ensure the delivery of a consistent, high-quality IT and media services across the university. As part of this agenda, we are currently seeking an experienced, enthusiastic and self-motivated Service Desk Analyst to join our Service Desk team. While the key focus will be on the main duties and responsibilities, role holders will ensure that staff and students are at the heart of every service delivery.
Ideal Candidate
An exciting opportunity exists for an experienced Senior Service Desk Analyst to join a dynamic Service Desk team that is responsible for providing an excellent service supporting students and staff within the University.
We are looking for someone with experience of providing telephony and face to face IT support to customers. Who leads by example and provides a first-class service in every interaction. You will have excellent team working, communication and organisational skills. With the ability to build effective relationships with customers at all levels. In addition, you must be a strong team player who can analyse and prioritise your own and the team’s workload to meet challenging deadlines. You will be expected to be flexible and react quickly to changing priorities whilst maintaining a high level of customer service at all times.
This role is part of the Service Desk management team and you will be involved in assisting in the development of the Service Desk team and the service that it provides. In addition to Service Desk activities, you would act as a deputy for the Service Desk Team Leader and represent the Service Desk when appropriate.
Please note this role is a 12 month fixed term contract.
Senior Service Desk Analyst jobs in Leicester
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