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Utility People
Southampton
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients. Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships. You w
Job Source: Utility PeopleTimely Recruit Ltd
Portsmouth
Job Title: Business Development Executive Location: London (remote with occasional monthly office presence) Salary: £30 000 - £40 000 pa + Circa 10K OTE in your 1st year Company Benefits: 5% pension upon commencement of employment Private Healthcare Maternity and Paternity paid leaves 23 days annual leave to 25 days with service, Educational Assist
Job Source: Timely Recruit LtdThe Workshop
Portsmouth
You will deliver global success within environmental and sustainability projects and agenda in line with customer expectations, divisional strategies, projects aligned to a carbon net zero approach. You will have accountability for sustainability assessments, RFQ data collection and improvement, divisional climate transition plans, energy managemen
Job Source: The WorkshopWorkshop Recruitment
Portsmouth
You will deliver global success within environmental and sustainability projects and agenda in line with customer expectations, divisional strategies, projects aligned to a carbon net zero approach. You will have accountability for sustainability assessments, RFQ data collection and improvement, divisional climate transition plans, energy manageme
Job Source: Workshop RecruitmentNoir
Winchester, England, United Kingdom
.NET Developer – Social Messaging Platform – Winchester (Tech stack: .NET Developer, .NET 8, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer) In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our clien
Job Source: NoirSearchability
Southampton
.NET Developer Opportunity for a .NET Developer with clear career progression opportunities Salary up to £50,000 Hybrid working arrangements out of our Southampton HQ WHO WE ARE: We specialise in building the ground software for drone fights, our software configures and uses information such as traffic control and weather information. WHAT Y
Job Source: SearchabilityNoir
Portsmouth
Job Description .NET Developer, .NET 8, C# - Global Internet Icon - Portsmouth (Tech stack: .NET Developer, .NET 8, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client has long been a classic internet icon; today it has evolved into an integrated and diversified modern medi
Job Source: NoirSisko Group Ltd
Wallington, Hampshire
About Sisko Group Sisko Group is a new and expanding people business focused in, the Energy and Utilities sectors. It provides recruitment and advanced workforce solutions to its clients both in the UK and abroad. Due to its continued growth Sisko Group now require additional recruiters to support the business’ expansion. The roles available ar
Job Source: Sisko Group LtdSouthampton
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers’ needs and to introduce products and services. In this role you will drive the highest ROI possible for their products and services to their medium value-based customers . If you have experience as an Account Manager or within a customer orientated role in the energy industry, we want to hear from you, apply today!
Key responsibilities:
Map, build and maintain strong relationships with your key customer portfolio
Develop a deep understanding of the customers business and align solutions
Design and deliver proposals and presentations for upselling and cross-selling opportunities.
Establish clear renewal goals to ensure the customer portfolio stays at renewal periods.
Educate prospects and customers on the capabilities of new/upcoming products and services.
Conduct customer satisfaction audits to identify areas of improvements and recommend solutions and evaluate risk management for customer portfolio
Act as the voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical Support, Operations, Finance and Engineering providing customer, industry, and product insights to improve/develop service and product offering.
Analyse customer data, including energy consumption patterns and market trends
Track and report key performance metrics, providing regular updates to customer portfolio on progress and achievements.
Skills and experience required:
Proven work experience as an Account Manager or a Customer focused role within the energy industry.
Demonstrable track record of renewing and cross-selling against targets.
Proficiency in analysing data and utilising software tools for reporting.
Results-oriented mindset with a focus on achieving targets and delivering exceptional customer service.
Accountability and personal organisation are essential.
Ref: 14739
Role: Customer Success Manager - Net Zero
Location: Hybrid -Brierley Hill or Southampton
Salary: £30K - £35K + bonus
Customer Success Manager - Net Zero jobs in Southampton
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