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Humankind Global Recruitment
Chesterfield, England, United Kingdom
Digital Account Manager £30k - £40k Full Time Chesterfield (S40 Hybrid) If you're a Digital Account Manager with strong experience of projects across paid search and paid socials, wanting to work in an established agency with plenty of scope for further growth across its digital function, this role could be your perfect match. This agency has bee
Job Source: Humankind Global RecruitmentDigital Gurus
South yorkshire, England, United Kingdom
Exciting Opportunity: Digital Sales Manager for a boutique digital marketing agency. Location: Covering Yorkshire territory and attending a Manchester city centre office on occasion Salary: Up to £45k + Commission and Benefits We are on the hunt for a digital sales manager to join a growing agency and play a pivotal role in their ongoing success
Job Source: Digital GurusSC Johnson Professional
Ripley
Digital Designer Location: Denby, Derbyshire Flexible hybrid working , minimum 4 days a week in the office Please note that the internal title for this position will be Design Associate (Graphics) What’s in it for you? Competitive salary 25 days annual leave plus statutory bank holidays Healthcare and dental insurance after 5 year’s service Opt
Job Source: SC Johnson ProfessionalDerbyshire Constabulary
Ripley, Derbyshire
We set the tone for the internal and external communications across the force. Within the Digital Communications Development Team, were responsible for the digital communication platforms for the whole force, this covers the website, intranet, and social media. We set the direction and structure for the advice and guidance on content across the web
Job Source: Derbyshire ConstabularyEden Futures
Sheffield
**Please note that Eden Futures is not able to offer Sponsorships at this time.** Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs. We are eag
Job Source: Eden FuturesEden Futures
Mansfield
**Please note that Eden Futures is not able to offer Sponsorships at this time.** Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs. We are eag
Job Source: Eden FuturesEden Futures
Worksop
**Please note that Eden Futures is not able to offer Sponsorships at this time.** Are you a compassionate and driven individual looking for a career that makes a real difference in people's lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs. We are eag
Job Source: Eden FuturesQA Ltd
Chesterfield
Employer description: As a key player in CCTV manufacturing and distribution, System Q Ltd has built a global presence, with a customer base that includes over 15,000 clients across the UK and overseas. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge
Job Source: QA Ltdderbyshire, england, United Kingdom
You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance.
Benefits Include:
Hybrid Working (3 days office based)
Car / Allowance
Bonus
Flexible benefits package
I am keen to talk to any support managers with solid experience of the SDLC, API’s / Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk,
The Role:
Reporting to the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision.
Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support
Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths
Ensure 24:7 support for critical systems, environments through internal teams or third party partners. Ensure necessary escalation, management and communication of all critical issues and subsequent review processes
Establish clear processes and strategies, alongside the Senior Digital Testing Manager and Head of Engineering, for the safe and efficient handover of code from product and project teams into support operations including Operational Acceptance Testing
Create a vendor management capability, working across all Digital CoEs to monitor, govern and drive vendor and partner performance
Experience required:
Demonstrable experience in a product support environment for large scale company or service provider
Knowledge of Software Delivery Lifecycle and the role of support teams within that process
Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels
Vendor management knowledge and experience
ITIL / ITSM v3 Certification desired
Experience of support operation across a range of core technologies
Web App
Integrations and APIs
This is an excellent opportunity to create a digital centre excellence for an organisation with over 40000 users.
Digital Support Manager jobs in derbyshire, england, United Kingdom
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