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Bennett and Game Recruitment LTD
Inverurie
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class
Job Source: Bennett and Game Recruitment LTDBennett and Game Recruitment LTD
Aberdeen
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class
Job Source: Bennett and Game Recruitment LTDBennett and Game Recruitment LTD
Aberdeen
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class
Job Source: Bennett and Game Recruitment LTDReed
Aberdeen
Our client is looking to bring on an Associate Director who will lead and inspire a group of property managers to establish our clients' premier customer service model. It involves overseeing the implementation and management of a customer service excellence charter, as well as providing team coaching, development, and training to ensure that our
Job Source: ReedFirst Military Recruitment Ltd
Aberdeen
JC114 - Associate Director (Factoring) Location – Aberdeen/Inverness Salary – £Competitive + Vehicle Allowance Overview: First Military Recruitment is working in partnership with our reputable client who is seeki...
Job Source: First Military Recruitment LtdFirst Military Recruitment Ltd
Aberdeen
JC114 - Associate Director (Factoring) Location – Aberdeen/Inverness Salary – £Competitive + Vehicle Allowance Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Associate Director who has experience within Factoring. The successful candidate will be required to travel between both the Aberde
Job Source: First Military Recruitment LtdReed
Aberdeen
Our client is looking to bring on an Associate Director who will lead and inspire a group of property managers to establish our clients' premier customer service model. It involves overseeing the implementation and management of a customer service excellence charter, as well as providing team coaching, development, and training to ensure that our
Job Source: ReedBennett & Game Recruitment
Aberdeen
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class
Job Source: Bennett & Game RecruitmentAberdeen
JC114 - Associate Director (Factoring) Location – Aberdeen/Inverness Salary – £Competitive + Vehicle Allowance Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Associate Director who has experience within Factoring. The successful candidate will be required to travel between both the Aberdeen and Inverness office. The candidate can be based in either Inverness or Aberdeen and will be tasked with managing the employees in both offices. The role does not involve managing a portfolio and is fully focused on driving customer experience in these offices, managing a team through coaching and development. Duties and Responsibilities: Customer Experience/Engagement:
Act in an advisory capacity with the Head of Property Management.
Act in an advisory capacity with the Technical Services Department on the creation of procedures.
Assess and identify opportunities for continuous improvement initiatives, which deliver improved customer experience and satisfaction.
First point of escalation for customer complaints.
Attending owners meetings/AGMs with property managers to ensure we are meeting expectations.
Team leadership and management:
Provide a team of property managers with direction, advice, coaching and feedback.
Recruitment support for functional team members.
Develop role profiles for each functional team member, in line with NPM HR policy.
Implement the NPM interim and annual objective setting.
Implement the NPM interim and annual performance review meetings for the team.
Develop and implement training plans to maximise team performance.
Implement regular cross-departmental internal communications.
Deliver regular team meetings.
Ensure profitability across the team.
Coaching & Development:
Maintain a coaching culture across the property managers.
Identify, nurture and develop talent across the team.
KPI’s:
Customer retention (monthly target).
Customer satisfaction (complaints % and survey/interviews).
Direct report delivery of annual performance objectives (% delivery vs targets).
Team retention (% delivery vs targets).
Revenue vs cost.
Skills and Qualifications:
Minimum 5 years’ property factoring industry experience.
Ability to demonstrate leadership potential.
Ability to set and manage targets – both personally and for direct reports.
Strong communicator.
Ability to demonstrate an analytical and solution-focused approach to business challenges.
A comprehensive working understanding of property management legislative requirements.
A sound commercial outlook, with the ability to interpret data and make fact based decisions/recommendations.
Full, clean UK driving license.
In return our client offers:
A competitive salary DOE.
Company pension.
Working Hours: 35 hour week - Monday to Friday, with a 4pm finish on a Friday!
The opportunity to contribute to a growing organisation, providing both personal and career development opportunities.
Other benefits TBC.
Email Alert for Associate Director jobs in Aberdeen
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
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