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Service Design Lead

Southampton

Role: Service Design LeadRate: £650 p/d Outside IR35Location: South Coast - AD hoc travelDuration: 3 months initial

We are looking for a Service Design Lead to facilitate design sprints for a financial services company. The main focus of this role is work closely with product to develop and prioritise a journey backlog to provide focus to the service design sprints.

Experience required:

Previous experience as a Service Designer

Experience facilitating and leading design sprints

Experience within financial services

Proven experience leading workshops with stakeholders

Previous experience mapping the MVP to-be service

A holistic approach that focuses on end-to-end experiences, including business processes, interactions, technology, and touchpoints experienced by customers, colleagues, and third parties.

Previous experience of journey backlog development

Please email with CV, portfolio, and any other supporting files. I will endeavour to respond to each application individually.

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