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General Manager

Central London

Isola are hiring an General Manager!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok, Qatar and Dubai. With new sites set to open in Dublin and Miami.

Colleague Benefits:

You will be joining, one of the worlds leading family-owned companies - which means global opportunities

Delicious, healthy Meals whilst on duty all free

30% discount in our restaurants, for you and your friends & family

Gym discount scheme

Squadra our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.

Support in training and continuing Professional development

Online development training with our San Carlo App lacademia

Wagestream giving you flexibility to access, track, build and better manage your pay.

Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.

Free confidential counselling sessions to help with you and your families wellbeing

Free online health portal giving you resources at your fingertips to help you reach your goals.

Access to Hapi-life a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.

Bring your friends and take part in our generous Refer a Friend programme and earn up to £1000 per person!

Key Responsibilities:

Responsible for the increase in revenue and profitability within your restaurant.

Ensure Manager Controller Profit is in line with the company financial targets.

Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.

Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.

Accountable and responsible for high customer feedback scores on all platforms

Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members. Also including managing staff and corrective actions as necessary with support from the head office HR team.

Managing team rotas, holidays and absences.

Ensure compliance with internal company policies and industry regulations.

Accountable for cash handling and governance of closing down procedures.

Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.

Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.

Required Qualifications & Experience:

5 years experience in a similar role

Team management experience

Excellent communication skills

Meticulous attention to detail, highly organised and capable of handling multiple tasks

A proactive self-starter who can work independently with good judgement and minimal direction

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General Manager jobs in Central London

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