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Humand Talent
oxfordshire, england, United Kingdom
Attention IT professionals! Are you looking for an exciting opportunity to join a company that values teamwork , communication ️, and customer satisfaction? Look no further than this IT and Communications company! Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer wi
Job Source: Humand TalentXACT PLACEMENTS LIMITED
GB
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on B
Job Source: XACT PLACEMENTS LIMITEDHumand Talent
oxfordshire, england, United Kingdom
Ready to Dive into Cutting-Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: Leading Legacy: Join an award-winning team shaping the future. Global Impact: Work in offices wor
Job Source: Humand TalentThe Recruitment Group
Witney
We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong customer focus . Troubleshoot Incidents through to root cause . Working as part of the IT team which currently consists of Head of IT, IT
Job Source: The Recruitment GroupRevoco
oxfordshire, england, United Kingdom
2nd Line support engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2nd line support hardware engineer in the heart of oxford. You will you will be the eyes and the ears of the business and be fully aware of the problems your customers will face. This team are an established organisation in oxford that are working
Job Source: RevocoIn Technology Group Limited
United Kingdom
Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible for supporting the IT infrastructure of all our custome
Job Source: In Technology Group LimitedIT Search & Select
Oxford
Our client are an investment management firm with multiple offices in the UK. They are currently looking for a Senior level engineer, coming from a MS support background to carry out internal support and project work to a growing customer base. You will be reporting to the IT Manager and working within a close knit team of 1st and 2nd level suppor
Job Source: IT Search & SelectRobert Half
Oxford
We have partnered with an exciting business in the heart of Oxford City Centre to recruit for their IT Manager. This is a varied role where you will be the sole IT person providing 1st, 2nd and 3rd line support to all internal users. Offering a fantastic benefits package and salary of up to £50,000. The Role Responsible for 1st, 2nd and 3rd line s
Job Source: Robert HalfKidlington
1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire andare seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to clients.The ideal candidate will already have experience of working in a Managed Service environment, be proactive and have impeccable communication skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service
Provide 1st Line Support via remote tools and telephone to customers
Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed
Liaise with 3rd party vendors
Prioritising workloads and complete service desk tickets in line with SLAs
Ensuring documentation is accurate
Required Skills: Exceptional verbal and written communication skills
Exceptional customer service skills
Can do attitude, and willingness to learn new skills
Windows Desktop Operating Systems
Windows Server, Microsoft 365, Active Directory user administration
Good time management skills
Confident and assured, and able to operate under pressure
Hardware Support (Dell, HP and Lenovo)
RMM tools
A full driving licence
Desirable Skills: At least one years in a similar role
ITIL foundation
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles
Email Alert for 1st Line Support jobs in Kidlington
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