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Candour Solutions
Leeds
Job Description Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since launching they now have a team of over 2,00
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IT Support Administrator - £22- 25K – West Yorkshire An established client of ours in the professional services sector are looking for a the IT Administrator to join their internal IT department, on a permanent basis. The successful candidate will provide generalist IT support to the business, and to support the IT Officer with technical related p
Job Source: Senitor AssociatesFairmont Recruitment
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Job Description About the job Company | Legal Role | IT Business Analyst Level | Mid Level ✨Requirement | Must have experience working within the insurance sector Based | Lloyds Hybrid | Up to 1 day a week in the office Offer | up to £55k This is an exciting chance to join a fast-growing company in a vital role aimed at ensuring they can achie
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IT Support Technician – West Yorkshire – £24 – £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the successful candidate will respond to Incident and Service Requests from colleagues,
Job Source: Senitor AssociatesFairmont Recruitment
Leeds, England, United Kingdom
About the job Company | Legal Role | IT Business Analyst Level | Mid Level ✨Requirement | Must have experience working within the insurance sector Based | Lloyds Hybrid | Up to 1 day a week in the office Offer | up to £55k This is an exciting chance to join a fast-growing company in a vital role aimed at ensuring they can achieve excellent result
Job Source: Fairmont RecruitmentLeeds, England, United Kingdom
Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000
Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer.
Since launching they now have a team of over 2,000 people worldwide, offering exciting career paths in Technology, Operations, Marketing, and Media. They pride themselves on having a diverse and collaborative culture that embraces all of their team.
What you'll be getting up to:
The team is looking to hire an Enterprise Services Lead Engineer to join their global team at a time of huge growth and success for this team. This will be a challenging, fast-paced, and exciting environment, with plenty of opportunities to have your say and help grow the technology part of the business. This role is for someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives.
Key Responsibilities:
• Lead and manage the Enterprise Services engineers. Providing management through guidance, mentorship, and supporting all individual team members.
• Supporting all office systems and network infrastructure and end user support services.
• Collaborate with all other department and other team
• Develop and implement team goals, objectives, and performance metrics to measure team performance, track progress, and drive continuous improvement
• Be the primary point of contact for everything Enterprise Services. Providing expert guidance, troubleshooting, and resolution when needed.
• Lead the planning, design, and implementation of IT systems, infrastructure, and services to support business operations, ensure scalability, reliability, and security.
• Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines.
• Drive process improvement and optimization initiatives within the Enterprise Services team.
• Assist/coordinate vendor relationships, contracts, and service level agreements (SLAs) for IT services, solutions, and related services, ensuring compliance and optimal service delivery.
Required Qualifications:
• Leadership, communication, and interpersonal skills.
• Proficient in-Service Delivery, Incident Management, Change and Problem Management Process.
• Experience with IT service management (ITSM) processes, tools, and frameworks such as ITIL, including incident management, service request fulfillment and problem management.
• Proficient working experience with event management systems and network/infrastructure/application monitoring tools.
• Experience working in a dynamic and ever-changing environment
• Ability to demonstrate the value of changes introduced.
Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000
Information Technology Service Delivery Manager jobs in Leeds, England, United Kingdom
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