Field Services Engineer
birmingham, england, United Kingdom
Job Title: Field Based Engineer - Midlands
Location: Birmingham - Remote
Pay Range/details: £36,500 - £42,500, company vehicle, overtime, 25 days annual leave, 10% pension
Contract Type: Permanent
Omega Resource are now supporting a well known and globally recognised specialist within the industrial print industry, with a 170+ history in combining innovation and tradition across the industry. With a rich history, and a well respected brand, they offer a fantastic and rewarding position for a Field Service Engineer to join the team.
The Field Service Engineer will be a remote based position, covering the Midlands, and sometimes a little further afield, responsible for providing on site and remote support for the full range of products, as well as supporting some remote support duties when needed.
Key Responsibilities - Field Service Engineer
Responsible for the Installation, Investigation, and Repair of machine faults across both Electrical and Mechanical nature
Plan and prepare the correct resources needed for repairs in a time effective way
Provide Helpdesk/Remote support when required and feasible
Observe and aware of Health & Safety and Working Time regulations
Communicate any escalations and/or delays to relevant colleagues/managers, and report documentation where needed
Visiting and commutating with end-customers on-site, identifying needs and correct parts
Qualifications & Requirements – Field Service Engineer
Relevant experience of a similar role within the Industrial Print industry would be beneficial, but experience working on commercial equipment in production environments is required as minimum
A recognised qualification (BTEC or City & Guilds) within Electrical and Mechanical Engineering
Excellent communication skills both verbally and written, and able to articulate technical issues to customers
Able to work towards and maintain service targets and KPIs
What we can offer – Field Service Engineer
A competitive salary of £36,500 - £42,500
Overtime available, with an OTE of 20%/30% available
A company mobile phone & laptop
25 days annual leave, increasing with ongoing service
Cycle to work scheme
10% pension (5%/5%) increasing with ongoing service
A rewarding career with a well respected business, ongoing career development and support
For more information on this role, please contact Chris Topp on 01453 829760 or send a copy of your CV to [email protected]
Candidates who are currently a Maintenance Engineer, Field Based Technician, or Technical Support Engineer, may be suitable for this position
For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk