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Internal Sales

Birmingham

The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.

In this position, you will play a key role in the sale of our full range of building supplies and therefore knowledge of this is essential, previous trade counter sales experience in a busy merchant environment is advantageous- however training can be given. This role will involve working 1 in 3 Saturday mornings throughout the year.

Responsibilities and Duties

Dealing with customers face to face and over the telephone

Giving excellent customer service and sound product advice

Providing quotations for customers

Purchasing materials and managing stock levels for the category

Taking a proactive approach to sales, using every opportunity to make or increase a sale.

Qualifications and Skills

You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:-

Sales experience within a merchant environment is preferable although training will be given to the right candidate

Building supplies product knowledge is essential

Confident when dealing with customers

The ability to build great customer relationships

A good telephone manner, excellent communication and interpersonal skill

Computer literate

Benefits

In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:

A competitive pay package

Generous discretionary bonus scheme

Substantial staff discounts

Training and development opportunities

Holiday scheme which rewards length of service

Perkbox discounts

Contributory pension scheme

Financial Planning Support

Cycle to work scheme

Free parking

Enhanced Maternity

Enhanced Paternity

Substantial Employee Discount

Employee Assistance Programme

Mental Health Support

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family’ for everyone. We hope you will join us on our journey!

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Internal Sales jobs in Birmingham

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