Internal Sales
Birmingham
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore knowledge of this is essential, previous trade counter sales experience in a busy merchant environment is advantageous- however training can be given. This role will involve working 1 in 3 Saturday mornings throughout the year.
Responsibilities and Duties
Dealing with customers face to face and over the telephone
Giving excellent customer service and sound product advice
Providing quotations for customers
Purchasing materials and managing stock levels for the category
Taking a proactive approach to sales, using every opportunity to make or increase a sale.
Qualifications and Skills
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:-
Sales experience within a merchant environment is preferable although training will be given to the right candidate
Building supplies product knowledge is essential
Confident when dealing with customers
The ability to build great customer relationships
A good telephone manner, excellent communication and interpersonal skill
Computer literate
Benefits
In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
A competitive pay package
Generous discretionary bonus scheme
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Perkbox discounts
Contributory pension scheme
Financial Planning Support
Cycle to work scheme
Free parking
Enhanced Maternity
Enhanced Paternity
Substantial Employee Discount
Employee Assistance Programme
Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family’ for everyone. We hope you will join us on our journey!