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Our client, a prestigious world class events venue, are looking for a professional, experienced Service Desk Representative with exceptional customer service skills for an ongoing, temporary assignment. Previous experience in the events industry would be advantageous, however not essential.
The Service Desk Representative plays a crucial role in e
Service Desk Administrator
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First-Line IT Support:
Take ownership of customer incidents or service requests and see them through to resolution.
Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs).
Maintain accurate support tickets and provide dai
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Job Source: Reed
Service Desk Representative
London
Our client, a prestigious world class events venue, are looking for a professional, experienced S ervice Desk Representative with exceptional customer service skills for an ongoing, temporary assignment. Previous experience in the events industry would be advantageous, however not essential.
The Service Desk Representative plays a crucial role in ensuring all visitors and contractors have a positive experience on site. The position involves managing enquiries, coordinating service orders and liaising with internal and external teams to facilitate service delivery.
You will be a team player with an eye for detail who has the ability to build relationships and consistently deliver high quality work under pressure. You will be proficient in analysing problems and prioritising tasks.
Benefits of working for Premier Work Support include:
28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only)
Online payslips
Excellent pay rates
Work wear and uniform
On-going assignments
Pension scheme
Working on an ad-hoc basis, shifts will be up to 12 hours per, and will include some weekend working in an interesting and exciting environment.