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Oscar
Greater Bristol Area, United Kingdom
We are currently partnered with a leading MSP that specialises in providing expert technical support to the hotel and hospitality sector. Their clients include global hotel brands and fast food chains. This rapidly growing company has been operating for over 30 years and are looking for their next IT Service Desk Team Lead . Requirements: Ticket
Job Source: OscarWeDoData
Greater Bristol Area, United Kingdom
WeDoData are working with a prestigious independent school in Greater Bristol who are looking to appoint an IT Engineer on a permanent basis. The role sits within the IT Services Department, below the IT Director and Ops & IT Manager, alongside another IT Engineer, and above two IT Technicians. Systems and technologies used will include: VMWare
Job Source: WeDoDataISR Recruitment
Greater Bristol Area, United Kingdom
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join a large, developing and profitable compan
Job Source: ISR RecruitmentFuture Talent Recruitment Limited
Darlington
Our client is one of the world's leading manufacturers of sophisticated software-controlled car park management systems. They have a global presence and their innovative systems provide their customers with a competitive advantage. They now have an opportunity for a Field Service Engineer, to work at customer sites throughout the primarily in West
Job Source: Future Talent Recruitment LimitedVIQU Limited
Shepperton
Network Support Engineer £35,000 - £42,000 Shepperton VIQU have partnered with a global media company who are currently recruiting for a Network Support Engineer to join their team. The role You will be providing face-to-face support to external stakeholders. Installation, configuration, and maintenance of company equipment. Troubleshooting wired a
Job Source: VIQU LimitedGamma
Manchester area, United Kingdom
A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to
Job Source: GammaRealise Recruitment
G68, Castlecary, North Lanarkshire
Service Desk Support Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve
Job Source: Realise RecruitmentHiring People
Penmaenmawr
Are you looking for a role that will provide you with a fantastic opportunity to showcase your organisational prowess and excel in a dynamic environment? If you're ready to take on this exciting challenge and contribute to the continued success of an expanding business, apply now to become our clients newest Service Desk Support member in Penmaen
Job Source: Hiring PeopleStockton-on-Tees
2nd Line Technical Support | £25,000 | Newcastle | On-siteMy client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems. Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system.
Efficiently escalate issues to the 3rd Line support team when necessary.
Maintain hardware such as printers, barcode scanners, and mobile devices.
Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction.
Maintain clear and concise documentation of support activities.
Qualifications: Proven experience in IT support or a related field.
Strong problem-solving skills with a customer-centric approach.
Ability to communicate effectively with both technical and non-technical stakeholders.
Familiarity with ticketing systems and escalation procedures.
Full Driving License & Car
The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your hard work.To be considered, please attach an up-to-date copy of your CV and we can discuss the full job description, salary, and benefits on our initial briefing call. You can also contact me at .
Email Alert for IT Field Engineer jobs in Stockton-on-Tees
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