German Speaking Logistics Customer Care Associate
London
A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. The Key Responsibilities will include:
Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
Liaison with customers, warehouses and carriers
Input of correct information onto internal system, to create forward allocations and warehouse instructions
Invoicing customers promptly, with correct VAT calculated
Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
Handling enquiries, complaints and other aspects of customer service as required
Monthly stock reconciliations, and handling follow-on enquiries from the finance department
Handling non-conformances
Handling Block Inventory
Occasional on-site inspection of warehouses
Processing charges invoices from warehouses, forwarders and other suppliers
Project work
When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences
Any other duties at manager’s discretion
It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry. You will be pro-active, organised, and hands-on and have excellent business communication skills. Must also have enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunity to work for a very sought after company.