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Alexander Mae (Bristol) Ltd
Leeds
The Company: Our client provides practical, high quality and commercially relevant legal advice to public, private and third sector organisations. Their experience includes working with clients across central and local government, NHS commissioning and provider organisations, housing associations and private sector companies. The Job: We are delig
Job Source: Alexander Mae (Bristol) LtdReed
Leeds
Job Title: Primary School Administrative Assistant in Leeds Job Description: Join our team as a detail-oriented and self-motivated Administrative Assistant for one of our primary schools in Leeds. You will provide administrative support to the school, staff, and students. If you have prior experience in an administrative or office setting and prof
Job Source: ReedReed
Leeds
Job Title: Primary School Administrative Assistant in Leeds Job Description: Join our team as a detail-oriented and self-motivated Administrative Assistant for one of our primary schools in Leeds. You will provide administrative support to the school, staff, and students. If you have prior experience in an administrative or office setting and prof
Job Source: ReedReed
Leeds
JOIN OUR GROWING TEAM OF NURSERY ASSISTANTS TODAY! Reed Education is working closely with many nurseries based in Leeds and is actively recruiting Nursery Assistants. Within this position, you will be responsible for providing care and education for young children in a safe and stimulating environment. We are working alongside the nursery to sourc
Job Source: ReedReed
Leeds
JOIN OUR GROWING TEAM OF NURSERY ASSISTANTS TODAY! Reed Education is working closely with many nurseries based in Leeds and is actively recruiting Nursery Assistants. Within this position, you will be responsible for providing care and education for young children in a safe and stimulating environment. We are working alongside the nursery to sourc
Job Source: ReedReed
Pudsey
Job Title: Teaching Assistant Location: Pudsey, Leeds Job Description: We are seeking a dedicated and compassionate Teaching Assistant to join our team in one of our primary schools located in West Leeds. The successful candidate will assist the classroom teacher in creating a positive and engaging learning environment for students. Key Responsibi
Job Source: ReedAK Teaching Limited
Leeds
Are you passionate about making a positive impact on the lives of students with Special Educational Needs and Disabilities (SEND)? AK Teaching is currently seeking a dedicated SEND Teaching Assistant to join a reputable school in Leeds, West Yorkshire. Key Responsibilities: * Supporting primary aged learners with SEND in their educational and per
Job Source: AK Teaching LimitedReed
Leeds
Job Ad: Teaching Assistant - East Leeds - Primary Schools Start Date: Immediate Reed Education is working in partnership with a Multi-Academy Trust (MAT) in East Leeds to recruit experienced Teaching Assistants for short-term positions in primary schools. In this role, you will support and assist individual students or small groups to help them th
Job Source: ReedLeeds
We are currently recruiting a process assistant for our client based in Leeds
Part time time role Monday to Friday
Hours 4pm-8pm evening agent.
Pay rate £12 per hour
Job Description
Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude part time Monday - Friday 4pm-8pm customer focused roles for a Public Sector client based in Leeds
Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
Key Responsibilities
Answer incoming and making outbound calls
Answer webchat queries
Management and resolve customer queries
Booking appointments & additional services for customers
Document all call information according to standard operating procedures
Follow up customer calls where necessary
Other duties as assigned
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Maintain and update information held on a data base
Support line management on any additional admin when required.
Maintain records for audit purposes.
Ensure deadlines are met.
Essential Skills
Experience preferred with webchat application but not essential
Call centre experience preferred
Proficient in relevant computer applications
Knowledge of customer service practices and principles
Excellent data entry and typing skills
listening, verbal, and written communication skills
Ability to handle stressful situation appropriately
Attention to detail in record keeping
Delivers a high quality customer service in a professional manner, creating trust and confidence
Excellent communicator
Effective team player, who constantly displays commitment and flexibility;
Accurate and timely delivery of tasks
Excellent organisational skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Process Assistant Leeds jobs in Leeds
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