Customer Service Account Manager
Leeds
£ 23,000 - 26,000 per annum, Inc benefits
Customer Service Account Manager
Annual Salary: £23,000 - £26,000 Bonus achievable, up to 15% of yearly salary, based on Company turnover/profit- Own customers - Agent’s turnover – Sales Team new business
Location: Leeds
Job Type: Full-time office based
Reed is recruiting on behalf of an established wholesaler based in Leeds, our client is looking to add a Customer Service Account Manager to join their dynamic and fun team. They are a company that takes risks and embraces a wild side, making them stand out in their industry. This full-time, permanent position is based in Leeds offers the opportunity to be part of a creative and energetic team.
Day-to-day of the role:
Manage and develop your own customer portfolio, building on existing relationships
Provide exceptional customer support for trade customers, handling orders via phone, email, and our trade website
Utilise various operating systems, including Microsoft Dynamics/BC, Nutshell, and Zendesk
Collaborate closely with our UK/US field agents and their customers
Identify opportunities to promote additional business through existing accounts
Target new accounts and markets to develop new business
Achieve agreed sales targets
Assist in organising and participating in trade shows
Required Skills & Qualifications:
Team player w...