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1st Choice Staff Recruitment
Daventry
Service Coordinator Do you have experience in call planning or co-ordinating engineers? Are you a highly organised individual, who thrives in a fast paced environment? Are you a strong administrator with fantastic attention to detail? Our client is looking for an experienced Service Coordinator to join their team in Daventry. Salary: £25,350 -
Job Source: 1st Choice Staff RecruitmentCameo Consultancy
Banbury
We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator. You'll provide scheduling and administrative support to both the internal and external customers. This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contra
Job Source: Cameo ConsultancyBridgestone NV/SA UK Branch
Warwick
Job Purpose We are looking for a Customer Service Coordinator, reporting directly to the Customer Service Team Leader. To be cross functional, managing all tyre product groups and tasks. This is a Local role, based in Warwick. You will take ownership and use initiative in order management for a portfolio of customers and tasks in UK & Ireland in or
Job Source: Bridgestone NV/SA UK BranchDCS Recruitment Limited
Warwick
Engineering Compliance and Communications co-ordinator / administrator - Warwick - £14-15p/h - Long Term Contract (Min 12 Months) What you need.... Engineering or business administration graduate preferable 1+ years' experience, in a manufacturing or service environment essential Proven record of delivering on expectations in a similar role ess
Job Source: DCS Recruitment LimitedPlus One Recruitment
Warwick
Our client is a leading supplier within the automotive sector whose brand is internationally recognizable. Due to continued growth, the business is now looking for a Customer Service Coordinator to join the team on a 6 month, Fixed Term Contract . Our client is currently seeking a dynamic Customer Service Coordinator reporting directly to the C
Job Source: Plus One RecruitmentGoldsmithpersonnel Ltd
Banbury
About this Job Role: Care Coordinator Located: Chipping Norton Oxfordshire Salary: 25K per annum Goldsmith is looking to recruit a Care Coordinator for our well-established home care branch in Chipping Norton to manage staff and coordinate new package of care. Supporting the manager with business growth and making sure we consistently provide the b
Job Source: Goldsmithpersonnel LtdTelent Technology Services Ltd
Warwick
Maintenance Coordinator Reporting into the Regional Manager, you will be supporting our engineers and clients within the Operations and Maintenance team, by analysing data and producing detailed reports. This is an Agile role with occasional travel to Quinton/Birmingham Office for meetings when required. What you'll do: Provide detailed reports i
Job Source: Telent Technology Services LtdBromford
Banbury
If you are passionate about excellent customer service, enjoy building relationships and getting to know people - you belong at Bromford. As a facilities coordinator youll based at one of our retirement schemes, helping create an environment that our customers love, is safe and feels like home. You will be the point of contact of anything maintenan
Job Source: BromfordBanbury
We're looking for an exceptional team member with strong administrative skills to join this busy department as a Service Coordinator . You'll provide scheduling and administrative support to both the internal and external customers. This includes handling general customer service, invoicing, cost estimations, reporting, and processing service contracts. Based onsite in Banbury the role is full time and permanent with a starting salary of £26,000 with excellent benefits including annual bonus.
Main Responsibilities for the Service Coordinator
Be a brand ambassador, embodying company values at all times
Efficiently schedule work for our field service engineers, adhering to response times and time scales
Creating service purchase orders, gaining supplier invoice approval
Manage and maintain engineer planner
Handle incoming phone calls and emails from customers and the internal team
Resolve complaints and escalate them if needed
Communicate with external and internal customers to manage service requests smoothly
Ensure accuracy in work orders and submit all service-related paperwork promptly
Create and manage cost estimations within the CRM, following customer and contract conditions
Calculating engineer overtime and collating timesheets
Booking engineer travel
Process spare parts orders for accepted cost estimations
Follow up on outstanding purchase orders, cash payments, and open cost estimations
Investigate and resolve technician stock take queries
Address service invoice queries, generate necessary credit paperwork, and maintain smooth invoicing
Generate daily, weekly, and monthly customer reports as required
Required Skills, Experience, Knowledge, and Competencies for the Service Coordinator
Previous experience in a service, customer service, administration, or support role
Able to work in a fast-paced demanding environment
Strong Microsoft Office skills
A knack for teamwork and collaboration
Excellent communication skills with a natural ability to build strong relationships
Proactive and full of initiative
Meticulous and accurate, with a keen eye for detail
What's in it for you?
This is an exciting opportunity to join a thriving, world-leading company that truly values its staff and want you to grow with them, some of the amazing benefits include:
Starting salary of £26,000 plus annual bonus
34 days of holiday (including 8 bank holidays)
Profit share
Annual bonus
Study support
Sick pay
Life assurance
Pension plan
Staff discounts
Fantastic progression opportunities
Service Coordinator jobs in Banbury
ⓘ There was an unexpected error processing your request.
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