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Get Staffed Online Recruitment
Salford
Customer Service Apprentice / Practitioner An exciting opportunity has arisen for an enthusiastic Customer Service Specialist to join our client's retail team. You'll undertake a Customer Service Specialist apprenticeship (Level 3) to help support you in your journey to becoming a key account...
Job Source: Get Staffed Online RecruitmentReed Talent Solutions
Warrington
Apprentice Field Service Engineer - Mechanical (Water) Are you ready to live your future? Life as a United Utilities apprentice is full of benefits. With a range of award-winning roles on offer, you're bound to find your future career. We see our apprentices are well looked after, with a generous salary, 26 days leave excluding bank holidays, 10 dr
Job Source: Reed Talent SolutionsReed Talent Solutions
Warrington
Apprentice Field Service Engineer - Mechanical (Water) Are you ready to live your future? Life as a United Utilities apprentice is full of benefits. With a range of award-winning roles on offer, you're bound to find your future career. We see our apprentices are well looked after, with a generous salary, 26 days leave excluding bank holidays, 10 dr
Job Source: Reed Talent SolutionsNSG Group
Ormskirk
Who are we? The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Technical Glass.Our mission is to be the global leader in innovative high-performance glass and glazing solutions, working safely and ethically. The role<...
Job Source: NSG GroupSPEEDY SUPPORT SERVICES LIMITED
Manchester
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! We are looking to recruit an Operations Apprentice to work within our Manchester Depot .The Operations Apprentice is a vital part of a Speedy depot, as they are multi-skilled and have the skil
Job Source: SPEEDY SUPPORT SERVICES LIMITEDCaroola Accountancy Limited
Warrington, Cheshire
Do you have a passion for HR and would like to kickstart your career in the world of HR ? The Caroola Group is excited to be expanding the teams within The Caroola Apprenticeship Academy and is seeking an enthusiastic and talented individual to join our team as a HR Apprentice. As a HR Apprentice, you will embark on an exciting and rewarding jou
Job Source: Caroola Accountancy LimitedCaroola
Warrington
Do you have a passion for HR and would like to kickstart your career in the world of HR ? The Caroola Group is excited to be expanding the teams within The Caroola Apprenticeship Academy and is seeking an enthusiastic and talented individual to join our team as a HR Apprentice. As a HR Apprentice, you will embark on an exciting and rewarding
Job Source: CaroolaNSG Group
Ormskirk
Who are we? The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Technical Glass. Our mission is to be the global leader in innovative high-performance glass and glazing solutions, working safely and ethically. The role The purpose of the role is to provide support to the ASK HR Shared Servi
Job Source: NSG GroupChorley
My client is a market leading company within the manufacturing sector. Due to their ongoing expansion they have an opportunity for a Customer Services Apprentice to join their team.
Customer Services Apprentice
The Apprentice will be working towards the responsibilities of a Customer Services Advisor as follows:
Specific duties include:
Orders - Receipt of orders from customer. Verify items on the order, prices, delivery address, dates required, payment terms, shipment terms. Liaise with production/internal systems for dye dates. Order entry and potential call off of orders for shipment. Process BC orders. Process aged stock and slow-moving obsolete goods.
Confirmation of orders to the customer and regular updates via orderbooks.
Quotation/Enquiries - Support Sales Managers in preparation and delivery of quotations. Analyse specifications against a direct enquiry or a competitor’s product. Liaising with the relevant internal department, collate the necessary test data to support the chosen specification. Actively promote quality.
Sampling - Liaise with relevant departments to issue pattern room requests /samples that customers require from stock range.
Production deliveries - ownership to chase deliveries through production, both orders in work and monitor dates to ensure the plan hasn’t slipped.
Approvals. Ensure approvals are sent to the lab in good time ready to be sent to the customer, chase shade approvals with the lab/customer if necessary for the accounts worked upon.
Complaints - Raise, investigate and provide solutions with QA - respond to customer.
Range & New Developments - actively sell product range to customers, provide an agreed service level.
Logistics - Liaise with logistics to ensure safe on time delivery of goods at agreed prices. Raise any customs paperwork that may be required.
Administration -Any sales admin duties aligned with the accounts.
Key skills for this Apprenticeship are:
Computer Literate, Excel essential
Embrace attention to detail with ability to integrate information from different sources effectively.
Effectively resolve conflicting differences through discussion.
Ability to identify problems and co-operate with others when solving them.
Committed to delivering high quality results to both customers and colleagues.
Self-motivated, ambitious, driven and confident individual.
This is a great opportunity to develop a career with a progressive company
Customer Services Apprentice jobs in Chorley
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