Tenancy Management Officer
Oxford
£ 24 - 26/hour
Tenancy Management Officer
Oxford
Temporary
Full Time
We are seeking an experiences and enthusiastic Tenancy Management Officer to join a team in Oxford on a full-time temporary ongoing basis. The Tenancy Management Officer will play a vital role in ensuring the delivery of high-quality tenancy and estate management services to our customers while upholding the vision and business objectives of the company.
Requirements
Previous experience in a similar role within Social Housing / property/ tenancy sustainment
In-depth knowledge of relevant legislation and current issues within the housing sector, including the impact of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Good working knowledge of statistical analysis, and understanding of financial issues
Knowledge of the Welfare Benefit system
UK Driving License and Vehicle requiredRole Expectations
Provide tenancy and void management of a patch of properties within Oxford, Kidlington and Abingdon
Cover all aspects of tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions
Be a first point of contact for tenants and provide excellent customer service
Maximise rental income and reduce void costs by promp...