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Touchscreen Talent Limited
Walsall
Job Description£25000West Midlands (Hybrid)IT Support AnalystWorking for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post
Job Source: Touchscreen Talent LimitedTouchscreen Talent Limited
Walsall, England, United Kingdom
£25000 West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post sales supp
Job Source: Touchscreen Talent LimitedIn Technology Group Limited
Birmingham
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues fro
Job Source: In Technology Group LimitedAdria Solutions
Coventry
Service Desk Analyst - Initial 6 months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a Service Desk Analyst, you will play a pivota
Job Source: Adria SolutionsL&G Recruitment
birmingham, england, United Kingdom
Minimum 2 to 3 years of experience in handling calls Excellent Communication skills in English and French ITIL process on Incident Management and Service Request fulfilment Basic L1 level troubleshooting of the issues like desktop, network, printer, Active Directory, O365, Lotus Notes and email related issues
Job Source: L&G RecruitmentHays Specialist Recruitment Limited
Birmingham
Role: Service Desk Analyst Location: West Midlands (Hybrid) Rate: £16 Inside IR35 Duration: 6 Months initial Hays Technology are looking for a service desk analyst to join an exciting public sector client's team. What you will be doing: First line support Working on a service desk Ticket handling and escalation What we are looking for: Excellent kn
Job Source: Hays Specialist Recruitment LimitedAdria Solutions Ltd
Warwick
Service Desk Analyst - Initial 6 months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a Service Desk Analyst, you will play a pivota
Job Source: Adria Solutions LtdAdria Solutions Ltd
Warwick
Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a Service Desk Analyst, you will play a pivotal role in supporting ou
Job Source: Adria Solutions LtdRedditch
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry.
Key Responsibilities:
Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.
Ensure alignment of IT security policies and procedures with all IT hardware and software components.
Take the lead on new infrastructure projects aimed at improving efficiency and functionality.
Offer expert advice on system enhancements and optimizations.
Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution.
Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage.
Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies.
Coordinate with solution providers and maintain relationships with IT partners.
Essential Skills:
Proficient understanding of computer hardware, network, and telephony applications.
Desirable experience with VMWare and networking technologies such as VLAN segregation.
Bachelor’s degree in computer science, Information Technology, or related field preferred. Strong A-level qualifications in relevant subjects considered.
Proven experience in IT support or a related field.
Excellent problem-solving abilities and attention to detail.
Strong communication and interpersonal skills.
Capability to work independently and collaboratively within a team.
Familiarity with Windows and/or Mac operating systems.
Knowledge of networking concepts and protocols.
Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).
UK driving license
Location: Redditch, Worcestershire HQ (note the site is not accessible via public transport)
Salary: £24,000 - £29,000 per annum + Benefits
Graduate IT Analyst jobs in Redditch
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