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Reed
Sheffield
Reed Business Support are incredibly excited to be working with a globally established manufacturing and distribution company in their search for a French speaking Customer Service Specialist! Based in Chapeltown, this is an exceptional opportunity for somebody with Customer Service experience and a fluency in French! Benefits: Wage: £26,000 Hours
Job Source: ReedSue Ross Recruitment Ltd
Sheffield, South Yorkshire
FLUENT FRENCH ESSENTIAL** Sue Ross Recruitment are working with a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for fluent French speaker to join their customer service team. This is a full, time hybrid role. You will be responsible for providing first class customer service, suppor
Job Source: Sue Ross Recruitment LtdElevation Recruitment Group
Rotherham
French Speaking Customer Service Administrator Rotherham Based – Hybrid Working £25,000 - £30,000 Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language proficiency and administrative abilities to support our growing customer base. If you thrive in a fast-pa
Job Source: Elevation Recruitment GroupSue Ross Recruitment Ltd
Sheffield
FLUENT FRENCH ESSENTIAL** Sue Ross Recruitment are working with a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for fluent French speaker to join their customer service team. This is a full, time hybrid role. You will be responsible for providing first class customer service, suppor
Job Source: Sue Ross Recruitment LtdElevation Recruitment Group
Rotherham
French Speaking Customer Service Administrator Rotherham Based – Hybrid Working £25,000 - £30,000 Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language proficiency and administrative abilities to support our growing customer base. If you thrive in a fast-paced
Job Source: Elevation Recruitment GroupElevation Recruitment Group
Sheffield
Job Description French Speaking Customer Service Administrator Sheffield Based – Hybrid Working £25,000 - £30,000 Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language proficiency and administrative abilities to support our growing customer base. If you
Job Source: Elevation Recruitment GroupElevation Recruitment Group
Rotherham
French Speaking Customer Service Administrator Rotherham Based – Hybrid Working £25,000 - £30,000 Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language profic...
Job Source: Elevation Recruitment GroupElevation Recruitment Group
Sheffield, England, United Kingdom
French Speaking Customer Service Administrator Sheffield Based – Hybrid Working £25,000 - £30,000 Are you fluent in French and passionate about providing exceptional customer service? This is a fantastic opportunity to utilise your language proficiency and administrative abilities to support our growing customer base. If you thrive in a fast-pac
Job Source: Elevation Recruitment GroupSheffield
Reed Business Support are incredibly excited to be working with a globally established manufacturing and distribution company in their search for a French speaking Customer Service Specialist! Based in Chapeltown, this is an exceptional opportunity for somebody with Customer Service experience and a fluency in French!
Benefits:
Wage: £26,000
Hours: 36.5 hours Monday to Friday (Early finish Friday)
Hybrid working!
Brilliant Pension scheme
On-site parking
Key responsibilities:
Places customers sales orders in a timely fashion and before order cut-off.
Receives and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services, enters and adjusts orders, and resolves questions and complaints within span of control.
Can handle all levels of complexity in orders (including export paperwork and certifications).
Can onboard new CS agents, training, system access setup, coaching on the job, identify re-training points.
Has a pro-active mindset and supports the Team overall, ensures positive reinforcement in the team, also in difficult situations.
Contributes actively alongside Senior CS Specialists, as a Subject Matter Expert in Projects such as SalesForce, New Product introductions, Export, Client on-boarding, Warehouse setups, IT enhancements, etc.
Can participate in key meetings upon request.
Responds to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant.
Assists with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.
Develops and reviews correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
Builds customer relationships and serves as a liaison between sales personnel and customers to clarify orders, provide technical guidance (where appropriate), and facilitate recurring or new orders.
Education, skills and experience we are ideally looking for...
2-3 years of progressive customer service experience.
Fluency in French
High school graduate or equivalent education and experience.
Providing customer service;
Resolving customer problems and concerns;
Developing correspondence and communications;
Working with other departments and divisions;
Applying department policies and procedures to difficult situations;
PC skills; ERP (SAGE and/or SAP and/or Oracle 11i and12, Analytics), Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
Communicating with co-workers to provide and receive direction.
Think this sound like you? Apply below. Bonne Chance.
Customer Service Specialist - French Speaking - Hybrid Working! jobs in Sheffield
ⓘ There was an unexpected error processing your request.
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