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    Customer Account Manager £25,200 Mon - Fri 8am - 4pm / 9am -5pm Liverpool / Hybrid Home working An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts across the UK & Europe within a fast paced business within the beauty industry. This is an exciting opportunity to join a professional organisati

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Customer Service Representative

Wirral

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.

Duties:- Ensure inbound and outbound calls are handled efficiently and professional manner- Provide accurate information regarding products, services, and company policies- Identify customers needs, research every issue and help provide appropriate solutions- Perform data entry tasks to update customer information in the system- Build sustainable relationships and engage customers by going the extra mile- Resolve customer complaints or issues in a timely and satisfactory manner- Collaborate with other departments to ensure customer satisfaction- Be able to navigate inhouse CRM systems effectively

Requirements:- Previous customer service experience- Excellent phone manner and communication skills- Proficient in data entry and computer skills - using MS Office- Strong problem-solving and analytical skills- Ability to work well in a team environment

We offer competitive pay rates and benefits packages for our Customer Service Representatives. If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this position.

Job Types: Full-time, Permanent

Pay: £24,000.00 per year

Expected hours: 37.5 per week

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Customer Service Representative jobs in Wirral

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