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Nine Twenty
Glasgow
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: * To provide high quality second line
Job Source: Nine TwentyNT Assured Solutions Ltd
Glasgow, Scotland, United Kingdom
** Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line e
Job Source: NT Assured Solutions LtdNine Twenty
Glasgow
Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: * To provide high quality second line
Job Source: Nine TwentyMichael Page Technology
Glasgow
Are you an experienced 2nd Line Application Support Engineer with a real passion for resolving issues and working within company SLAs whilst delivering high quality service at all times? If so please read on…. Client Details A well respected Technology Business. Description You will be reporting to the Application Support Manager, and working colla
Job Source: Michael Page TechnologyNavisite
Glasgow, Scotland, United Kingdom
At NAVISITE - Part of Accenture, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it's woven directly into our company fabric. Our mantra and unofficial corporate hashtag #SoMuchGood is all about recognizing our team's commitment and achievements, both inside and outside the offic
Job Source: NavisiteHudson Shribman
South East
IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, inclu
Job Source: Hudson ShribmanErnest Gordon Recruitment
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon RecruitmentErnest Gordon Recruitment Limited
Kilmarnock
Graduate 1st Line IT Support ( MSP ) Kilmarnock £22,000 to £25,000 + Training + Company Benefits + Progression Are you a graduate 1st Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with very high quality tech in high end sectors focusing on employee career progres
Job Source: Ernest Gordon Recruitment LimitedGlasgow
2nd Line Service Desk Engineer Glasgow/Hybrid £25,000 - £30,000
We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break-fix support for our valued clients.
Day-to-Day:
Respond to escalated service desk tickets, providing efficient and effective technical support.
Conduct break-fix solutions on client sites, addressing hardware and software issues.
Collaborate with the service desk team to resolve complex technical challenges.
Contribute to the creation of technical documentation.
Tech Stack:
Active Directory
Office 365
Windows Server
Networking (Routers/Switches)
Mobile Device Management
Hardware support
Benefits:
Company pension
Free on-site parking
Discounted or free food provided.
Cycle-to-work scheme
Sick pay
Life insurance
Casual dress
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Service Desk Engineer jobs in Glasgow
ⓘ There was an unexpected error processing your request.
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