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Doncaster, South Yorkshire
You will be working for the largest installer of renewable measures within the UK who have also been voted The Independent Choice for ‘Installer of the year 2023’. The business was founded in 2008 and has since installed energy saving measures on over 140,000 homes reducing energy bills for domestic customers. Due to continued growth this business
Job Source: SERTReed
Normanton
Complaints Advisor-French Speaking-26k Parlez vous Francais? If your response is ‘Oui’ then I want to speak to you!! My client based in Castleford is looking for a french speaking individual to join their Customer Service Team. The overall objective of the Customer Service Team is to support end users,engineers, retailers & distributors. The Custom
Job Source: ReedReed
Normanton
Complaints Advisor-French Speaking-26k Parlez vous Francais? If your response is ‘Oui’ then I want to speak to you!! My client based in Castleford is looking for a french speaking individual to join their Customer Service Team. The overall objective of the Customer Service Team is to support end users,engineers, retailers & distributors. The Custom
Job Source: ReedReed Talent Solutions
Mexborough
Customer Service Advisors wanted! Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne. The aim of the role wi
Job Source: Reed Talent SolutionsReed Talent Solutions
Mexborough
Customer Service Advisors wanted! Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne. The aim of the role wi
Job Source: Reed Talent SolutionsInterlink Talent Solutions
Sheffield
Our client is seeking a Conduct Risk Lawyer to join their Risk & Compliance team at any of their offices. This role involves providing expert advice on professional responsibility, risk, and compliance issues, reviewing complaints procedures/policies, and developing client-aligned complaints handling processes. Team Overview The Risk & Compliance t
Job Source: Interlink Talent SolutionsPIB Insurance Brokers
Retford
Join our dynamic and collaborative Claims team as a Claims Handler! This is a hybrid role with 3 days in the office and 2 WFH. You can split your office days between our Retford & Lincoln offices We are on the lookout for skilled and seasoned experts responsible for handling Insurance Claims with our Haulage and Motor Trade clients. This role is ve
Job Source: PIB Insurance BrokersRobert Half
Rotherham
Job Title: Call Handler Salary: Up to £25k Location: Rotherham Key Responsibilities: Client Communication: Provide clear, accurate, and timely interactions. Client Administration: Manage client documentation. Adhere to Information Governance policies. Ensure data accuracy. Client Experience: Resolve non-escalated complaints. Suggest improvements
Job Source: Robert HalfDoncaster
£ 23500 - 28000/annum full employed package
You will be working for the largest installer of renewable measures within the UK who have also been voted The Independent Choice for ‘Installer of the year 2023’. The business was founded in 2008 and has since installed energy saving measures on over 140,000 homes reducing energy bills for domestic customers.
Due to continued growth this business is looking for a Customer Care Advisor who can join the team working out of their Doncaster office dealing with; complaints, queries, conflict resolution and trust pilot reviews.
This is a great opportunity for someone looking to join a forward-thinking company working within in a growing market. You can earn bonus from each positive review a customer leaves which could increase your earnings on avg £200 - £400 per month based of the current teams performance.
Main Duties & Responsibilities
As a Customer Care Advisor, you will work alongside our operations team carrying out tasks and taking on key roles as below:
* Engaging with customers and stakeholders across the business to facilitate a timely resolution in all circumstances to customer complaints.
* Deal with difficult customers without the need for line management escalation, handling difficult conversations around compensation and dissatisfaction.
* Be the first port of call for inbound phone enquiries into the office, triaging and forwarding to the relevant department where applicable.
Skills & Experience
* Excellent...
Email Alert for Complaints Handler jobs in Doncaster
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