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Receptionist/Front of House

London Area, United Kingdom

About us

Based in the heart of London, New York and LA, Once Upon a Time is an integrated marketing agency that builds brands and creates end-to-end campaigns for our clients. We know how to speak to the people that can’t wait to indulge in movies, drinks, music, and destinations. We’re much more than an external agency, we’re part of our clients’ teams.

From procurement, to creative, to production, to media, we handle it all, because modern marketers want more of the tangible. We conceive it. We design it. We make it. We place it.

As experts, we get directly to the point. We sweat the small stuff and the big stuff, across sector and craft, to deliver more of the world-class content everyone loves.

About the role

The Receptionist / Front of House role is based in London and is responsible for managing our self-contained office in Clerkenwell. You’ll be the welcoming face of the company, meeting and greeting all staff and clients that come into our office! At Once Upon a Time no two days are the same, so you will need to be able to hit the ground running and be able to adjust to a fast-paced environment.

Working Pattern

8:30/8:45 - 5:30

Key responsibilities

Answering the door and meeting and greeting guests on arrival asking signing them in/out

Answering the office telephone and passing on messages to staff

Creating security passes for new starters

Ordering office supplies and weekly shopping

Booking meeting rooms on behalf of staff when requested

Booking taxis/couriers when requested

Managing the reception email account

Setting up meeting rooms when external meetings are taking place - including ordering refreshments

Refreshing meeting rooms once meetings have finished

Ensuring that the reception area is always clear and tidy

Signing in packages and informing staff of their arrival

Liaising with 3rd party vendors/suppliers when needed

Perform weekly fire alarm tests

Managing the security codes for the building

Booking restaurants and travel for senior management when required

Alerting the relevant people to any emergency office issues

Monitoring CCTV during the day

Who you are

Have a warm and welcoming approach

Be willing to get stuck in - no task is too big or small

Be proactive and willing to take charge of tasks without being prompted by the operations team

Good knowledge of Microsoft Office packages

Strong attention to detail

Able to multitask and keep calm under pressure

Previous administration/facilities experience is desirable

Knowledge of office health and safety is desirable

Apply

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Receptionist/Front of House jobs in London Area, United Kingdom

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