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Ventula Consulting
Portbury, England, United Kingdom
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to
Job Source: Ventula ConsultingThe Corsham School
Corsham, United Kingdom
Food, Design Technology (DT)& Art Technician Closing date: 11am Monday 6th May 2024 Start date: As soon as possible after closing date Salary: Grade D Point 5 Full Time Equivalent £12.18 per hour Hours of Work: 30 hours per week 8.30 to 3pm Mon to Fri Contract Type: Permanent, Term-Time Only The Role We are looking to appoint an enthusiastic and h
Job Source: The Corsham SchoolOne Big Circle Ltd
City of Bristol, England, United Kingdom
Junior Software Developer One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £22.5k -£25k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT,
Job Source: One Big Circle LtdOcado Group
Bristol
Join Ocado Logistics. We're always on the move We're looking for friendly drivers who are proud to deliver outstanding customer service. Day-to-day you'll be ensuring customer orders arrive safely and with a smile. It's a vital job that involves being out on the road whatever the weather. In return, we provide pre-planned route maps and pre-loaded
Job Source: Ocado GroupOcado Group
Bristol
Join Ocado Logistics. We’re always on the move!We're looking for friendly drivers who are proud to deliver outstanding customer service.Day-to-day you’ll be ensuring customer orders arrive safely and with a smile. It’s a vital job that involves being out on the road whatever the weather. In return, we provide pre-planned route maps and pre-loaded v
Job Source: Ocado GroupHeritage Automotive
Hutton, North Somerset
About Heritage Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands. Working for Heritage Skoda Ever
Job Source: Heritage AutomotiveRandstad
City of Bristol, England, United Kingdom
Principle Recruitment Consultant Here at Randstad, we are in growth mode. We want you to be a part of our thriving, high performing sales culture and in return we will give you access to some of the best technology and training within the industry, so you can continue to go above and beyond for both your clients and candidates. As an experienced
Job Source: RandstadBlackmagic Design
City of Bristol, England, United Kingdom
Blackmagic Design are actively seeking multiple Junior FPGA Engineers to join our team in Bristol. Here at Blackmagic Design we create the world’s highest quality video editing products, digital film cameras, colour correctors, video converters, video monitoring, routers, live production switchers, disk recorders, waveform monitors and real time f
Job Source: Blackmagic DesignBristol, England, United Kingdom
Job title: Desktop Support Team Lead
Location: Bristol
Salary: Up to 40,000 per annum
Job type: Permanent
They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs.
You will be the Desk Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
Required Skills:
At least 8 years' experience in IT Service Management principles and processes and solid understanding of hardware and software asset management processes.
Experience in working to (and exceeding) Service Level Agreements.
Should have Broad technical understanding of IT services being supported.
Working knowledge of database/excel structures/tables/configurations.
Responsibilities:
Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members.
Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines.
General troubleshooting of the desktop computing environment based on service requests logged via the Global Service Desk
Deploy IT hardware, record, and track assets during deployment according to IT Services standards and workflow procedures.
Ensure take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution
This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation.
Please apply on the link below or contact us if you want to know more about the role and company.
Desk Side and Technology Support Team Lead jobs in Bristol, England, United Kingdom
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