Technical Service Coordinator
Reading
£ 30,000 - 35,000 per annum, Inc benefits
Reed scientific are pleased to be working with a leading biotechnology company that develops and produces novel products used within the health and nutrition and pharmaceutical sector. Our client is looking for a Technical Service Coordinator to join their Quality & Environment division. This role involves coordinating technical information for internal and external customers, supporting the Quality Manager in maintaining systems, and providing commercial support for new customer onboarding.
Responsibilities:
Liaise with customers, quality teams, manufacturing sites, and supply chain.
Handle quality management administration, monitor and resolve non-conformances and complaints.
Create monthly reports, conduct internal audits, and implement improvements.
Maintain manufacturing information and coordinate updates.
Resolve customer queries promptly and complete Technical Agreements and Regulatory Submission data.
Maintain and create supporting information such as Product Information Files.
Qualifications:
2+ years’ experience in technical support roles or technical account management.
Degree in a food-related subject/life science preferred and familiarity with ISO9001
Strong communication skills, analytical thinking, and attention to detail.
Knowledge of Continuous Improvement Techniques and experience in internal auditing.
Technical knowledge in food...