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Focus Resourcing
Middlesbrough
Middlesbrough centre (no parking) Hours (phone number removed)pm Mon-Fri Fully office based 12 Months Fixed Term Contract Our client is holding assessment centre on the 13th of May You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks Our client is an award winning and leading independent pension
Job Source: Focus ResourcingCalor Gas Limited
Middlesbrough
Contact Centre Advisor £23,400 to £23,500 With Excellent Benefits Keeping our Customers Safe, Warm, Working and Informed is what we strive for at Calor. The Customer Experience team at Calor Gas are looking to recruit an engaging and proactive Contact Centre Advisor to provide a primary point of contact for external customers via the phone and in w
Job Source: Calor Gas LimitedReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedReed
Middlesbrough
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract. This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monda
Job Source: ReedThe Recruitment Co
Ferryhill
The Recruitment Co are looking for an HR Officer on a permanent basis to work successful engineering company based in Chilton, County Durham. Monday - Friday Office Based Up to £35K per annum depending on experience The successful HR Officer will be responsible for delivering a professional and proactive support to the company, advising and feedi
Job Source: The Recruitment CoJackson Hogg Ltd
Middlesbrough
Jackson Hogg are partnered with one of the North Easts most recognisable businesses on a HSE Advisor position, reporting into the HSE Manager. The successful HSE Advisor will be responsible for supporting the management of HSE in the business, working closely with other departments and championing a "safety first" culture. Key Responsibilities *
Job Source: Jackson Hogg LtdRMS Recruitment
Ferryhill
RMS are currently recruiting for a HR Advisor to join a manufacturing client on a permanent basis, based in Ferryhill. Within this role, you will be supporting/coaching managers with people issues, contract updates, job specs and recruitment. The working hours will be Monday to Thursday 8AM – 5PM and Friday 8AM – 12:30PM. Main Duties and Respons
Job Source: RMS RecruitmentThe Recruitment Co
Ferryhill
The Recruitment Co are looking for an HR Officer on a permanent basis to work successful engineering company based in Chilton, County Durham.Monday - FridayOffice BasedUp to £35K per annum depending on experienceThe successful HR Officer will be responsible for delivering a professional and proactive support to the company, advising and feeding bac
Job Source: The Recruitment CoMiddlesbrough
Middlesbrough centre (no parking)
Hours 9-15-5.30pm Mon-Fri
Fully office based
12 Months Fixed Term Contract
Our client is holding assessment centre on Tuesday 9th April 2024 between 9:30am-12pm
You need to have been a resident in the UK for 3+ years for a criminal records and credit reference checks
?Our client is an award winning and leading independent pensions consultancy, and they are now looking for Customer Service staff for their busy contact centre team.
We are ideally looking for candidates who have previous experience in a contact centre role where you were handling large volume calls.
The Role
Handle a high volume of inbound calls in a professional and timely manner, ensuring customer satisfaction.
Understand customer's needs and provide appropriate solutions or alternatives to meet their requirements.
Accurately record and maintain customer information and interactions in a centralised database.
Deliver first-class customer service at all times, maintaining a positive and friendly demeanour.
The person:
Previous experience in contact centre
Must have the right to work in the UK and have no CCJ's
Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
Strong interpersonal skills, enabling you to build rapport with customers and handle diverse customer interactions.
Demonstrated organisational and planning skills, allowing you to manage multiple tasks and prioritise effectively.
?In return our client offers:
Competitive salary
Participation in a Discretionary Bonus Scheme
25 days holiday
A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year
A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers.
Call Centre Advisor jobs in Middlesbrough
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