Assistant Reservations Manager
St Andrews, Scotland, United Kingdom
We’re looking for a highly organised team member with a desire to work in the golf travel industry and an interest in being exposed to an international business. The position will be office based, in St Andrews.
About Us
Sports Travel Group is a premium sector B2C and B2B tour operator and event organiser. Our three founders have long histories in golf travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.
Our offices are in London, St Andrews, Stockholm, Oslo and Singapore. We have ambitious plans for growth and are looking for people with the same ambition to help us achieve them.
Overview
Sales and operations administration
Booking management and delivery of company standard for customer experience
Supplier communications
Event management support
Assisting the management of a small team of Coordinators
Scope for promotion to Reservations Manager within 2 years
Job Brief
Candidates will ideally have an interest in golf and prior experience in a travel or events environment is preferred. A commercial and creative approach plus great communication skills both in person and digitally are expected, as is the desire to learn, develop and make a genuine contribution to a small but growing team.
You will work closely with our product and customer experience staff to ensure that the operations team provides seamless delivery of travel experiences.
Responsibilities
Booking administration
Supplier communications, fulfilment of pre-travel checklist, invoicing
Document preparation
Office administration
Management of a small team of Operations Coordinators
Requirements
An interest in golf and an understanding of its language
Previous work experience, ideally in the travel or hospitality sector
Strong organisational skills and attention to detail
Good interpersonal skills
Ability to work autonomously when required
Ambition
Employment Terms
Full time, 40 hours per week
Workplace pension scheme
25 days paid holiday per annum
Reports to: Reservations Manager
Salary: £25,000 - £29,000 per annum, experience dependent
Location: St Andrews, Scotland