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Careers Plus
Gateshead, England, United Kingdom
About the role You will oversee the technical support team’s day-to-day activities, establish operational processes and service standards, and ensure the team is meeting the technical requirements of the business. This role is highly involved with customers, thus great communication skills, a passion for delivering customer excellence, and technic
Job Source: Careers PlusSearchability
Durham
Service Desk Engineer Opportunity for a Service Desk Engineer to join a rapidly growing business in their Durham office. Salary between £23.500-£26,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via / Who we are: We look to bring the most up to date technology to businesses to help them with their goals and achieve
Job Source: SearchabilityParkdean Resorts
newcastle upon tyne, england, United Kingdom
Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees’ incidents and problems. So, why Parkdean Resorts? Well, besides t
Job Source: Parkdean ResortsCareers Plus
newcastle upon tyne, england, United Kingdom
We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assista
Job Source: Careers PlusEssentra PLC
Jarrow
Please note that this is a Global role and will at times require you to work between the hours of 7am and 7pm. During unsociable hours you will work from home and during regular shifts you will be expected to work from our Jarrow office. Occasional weekend working may be required but you will not be expected to work more than 5 days a week. We are
Job Source: Essentra PLCAkkodis
United Kingdom
Service Desk Team Leader South Tyneside £32,000 per annum + On-call Shift Allowance Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations
Job Source: AkkodisReed Technology
Gateshead
Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. The Company This business
Job Source: Reed TechnologyAkkodis
Sunderland
IT Service Desk Team Leader Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus * 3 days p/w on-site Location: Sunderland Role Overview: Are you a natural leader with a passion for driving team success and fostering individual growth? Our client, a dynamic private sector organization, is expanding its IT team and seeking an experie
Job Source: AkkodisTyne and wear, England, United Kingdom
IT Service Desk Analyst - £20 – 25k – Newcastle Upon Tyne
An established client of ours in the professional services sector are looking for an IT Service desk analyst to join their internal IT department, on a permanent basis. Joining a team and reporting to the Head of IT, the successful candidate will respond to issues related to hardware, software, network systems, and other IT concerns, ensuring their business operations are maintained with minimal disruption.
This is an office-based role in their Newcastle upon Tyne office, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. This is a great opportunity to work with some of the latest technologies and develop your IT skills further with lots of hands-on training alongside the IT team.
Key Responsibilities:
Serve as the first point of contact for client support inquiries.
Quickly diagnose and resolve technical issues.
Escalate complex problems to senior technical staff.
Maintain accurate issue tracking and documentation.
Deliver high-quality customer service and follow-up.
Requirements:
2 years experience in IT support or a helpdesk role.
Strong problem-solving skills and technical knowledge.
Familiarity with various operating systems and IT fundamentals.
Excellent communication and customer service skills.
Relevant IT or Computer Science qualification preferred.
This is an excellent opportunity for an enthusiastic and passionate IT Service desk analyst to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!
If you’d like more information about the role, please contact Jasmine Brady for more information on 0161 486 1599 / email your CV to [email protected]
Information Technology Service Desk jobs in Tyne and wear, England, United Kingdom
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