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REV & REGS LIMITED
Leeds
Claims Handler Rev & Regs are recruiting for an Claims Handler (Insurance) position for a well-established, and reputable Insurance company in Leeds. Responsibilities: Hybrid Start: ASAP If you are interested, please apply today
Job Source: REV & REGS LIMITEDMarkel
Leeds
Are you looking to develop your career as a Claims Handler? Come and support our claims team here at Markel! What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit among
Job Source: MarkelSacco Mann
Leeds
Are you an experienced claims handler looking to take your career to new heights? Our client is a prestigious insurance company who have a reputation for dealing with really good quality work who are well on their way to being market leaders in their field. They have gone from strength to strength over the last few years and are looking to recruit
Job Source: Sacco MannBrook Street
Leeds
Location: Leeds, UK Salary: up to £25,000 DOE Benefits: Full training, 22 days holiday + bank holidays per year, Pension Scheme, Life Assurance, hybrid working available Hours: Full time (35 hours a week) Mon - Fri between 8am-6pm Are you an experienced Property Claims Handler? Then this is an exciting opportunity for you! My client is seeking a
Job Source: Brook StreetSolera, Inc.
Leeds
Job Description What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the wider business giving insight to newly development trends of cases as well as poor/late methods of
Job Source: Solera, Inc.PIB Insurance Brokers
Leeds
The Role: We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in Leeds. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to
Job Source: PIB Insurance BrokersDMD Partners Limited
Leeds
Are you a skilled Motor Claims Handler with a focus on Personal Injury cases? Imagine a role where your expertise is crucial in providing first-class support and resolution at the first point of telephone contact. This position, requiring presence in the office just one day per week, offers the ideal blend of collaborative office culture and the co
Job Source: DMD Partners LimitedDavies
Leeds
Job Description The role of the Associate Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim’s handling. The successful candidate will manage an allocated c
Job Source: DaviesLeeds, England, United Kingdom
What You’ll Do
Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution.
Work with the wider business giving insight to newly development trends of cases as well as poor/late methods of updating records from our data providers.
Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets.
Communicate clearly and effectively both internally and externally.
Accurately record all customer contact and outcomes within designated software.
Monitor the status of claims and claim types to highlight risk management and loss control issues.
Negotiate settlement fees with the customer according to agreed parameters.
Proactively manage both the GDPR and MIAFTR inboxes acting as support for both
Investigate and correct vehicle asset information supporting the data query teams detailing any areas of improvement and following them through to resolution.
At all times adhere to the working processes and procedures for the department and of Solera
Contribute to and maintain knowledge base articles and documents.
Take responsibility for all duties relating to compliance procedures, especially data security.
What You’ll Bring
At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre.
Experience of working in a claims capacity is highly advantageous.
Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and NICE CXOne).
Inquisitive and confident problem solver.
Attention to detail including application of product terms and conditions.
Automotive or insurance experience is valued.
Very strong verbal and written communications with an assertive and professional style.
A desire to go the extra mile for customers and take personal responsibility for resolving issues.
High learning agility and ability to apply knowledge learned.
Claims Handler jobs in Leeds, England, United Kingdom
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