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Customer Service Administrator

Banbury

As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based onsite in Banbury in their new modern, open plan office. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team. The role is full time, permanent, based in Banbury offering a starting salary of up to £28,000.

Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.

Key Accountabilities for the Customer Service Administrator:

Processing customer orders

Confirming receipt of all orders to customers

Arranging delivery with hauliers

Raising customs import and export documentation as required

Raising sales invoices

Booking in deliveries

Validating purchase orders

Communicating with suppliers

Maintaining all contract records

Ordering and arranging delivery of stock, ensuring stock rotation

Liaising with internal teams

Investigating any stock discrepancies

Key Skills Required for the Customer Service Administrator:

Sales order processing experience

Highly organised administration skills

Stock control experience

A flexible approach to your role, whilst being able to prioritise workloads effectively

Solid customer service skills and rapport building skills

Confident communicator

Excellent verbal and written communication skills with strong attention to detail

Organised with a positive demeanour

What's in it for you?

A starting salary of up to £28,000

Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch

33 days holiday including Bank Holidays

Opportunity to join an established and highly successful local employer

Apply

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