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1st Line Support Engineer

London Area, United Kingdom

A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation.

Responsibilities

Provide 1st Line IT Support (Helpdesk and Deskside)

User administration within Azure, SharePoint and Microsoft 365

Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone

Requirements

Minimum 4 years experience in 1st line/technical support

Strong experience with Microsoft 365 and SharePoint

Good experience working in a cloud environment, preferably Azure

Excellent communication skills

Strong technical background

This is a permanent role based in London with hybrid working.

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