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JR Personnel
Leicester, City of Leicester
TITLE: Customer Service Advisor JOB REF: 11142 EMPLOYMENT TYPE: Permanent LOCATION: Leicester SALARY: £22,000 - £23,000 HOURS: Full time 37.5 hours Mon to Thurs 8.30am – 5pm Fri 8.30am – 3.45pm JR Personnel are an employment agency acting on behalf of a client who is looking for a customer service professional to start as soon as possible. This is
Job Source: JR PersonnelEssential Employment
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Job Source: Essential EmploymentWarwickshire CC Contract
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Job Title: Customer Service Advisor Duration: 6 months initially but could go permanent. Company: Warwickshire County Council Hours: Monday to Friday 9am-5pm (4pm finish on a Fri) Location: Remote with occasional office days in Bedworth Salary: £13.70ph Start Date: 1st July 2024 A bit about us We're known as the Supporting People Team; we ar
Job Source: Warwickshire CC ContractThe Talent Crowd
Leicester
Elevate your career with a distinguished international organisation experiencing a significant phase of expansion. This esteemed company is seeking dedicated customer service professionals to enhance their dynamic team in Leicester. Step into a role that recognises and rewards your commitment to excellence in customer service with a generous remun
Job Source: The Talent CrowdVistry Group PLC
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Role overview ID: 2024-5057 Entity: Vistry Region: Vistry North East Midlands Department: Customer Service Contract Type: Permanent - Full Time Job Location: Enderby, Leicestershire Date Posted: 09.05.2024 We have a new opportunity for a Customer Service Advisor to join our team within Vistry North East Midlands, at our office in Enderby, Leicester
Job Source: Vistry Group PLCMacildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Administrator working for a growing organisation based in Enderby. This is a permanent full time position which offers hybrid working. THE ROLE & YOUR RESPONSIBILITIES: To answer calls and take claim ownership where possibleDeal with queries across all departments withi
Job Source: Macildowie Recruitment and RetentionWarwickshire CC Contract
Bedworth
Are you passionate about delivering exceptional customer service? Are you confident dealing with vulnerable adults in a compassionate and empathetic manner? We are looking for dedicated Customer Service Advisor's to join the team in Bedworth and become the friendly face and voice of their centres. Job Title: Customer Service Advisor Duration: 6
Job Source: Warwickshire CC ContractThe Talent Crowd
Leicester
Elevate your career with a distinguished international organisation experiencing a significant phase of expansion. This esteemed company is seeking dedicated customer service professionals to enhance their dynamic team in Leicester.Step into a role that recognises and rewards your commitment to excellence in customer service with a generous remuner
Job Source: The Talent CrowdLeicester
Customer Service Advisor Syston, Leicestershire - Hybrid working (2 days office based) £23,500 - £25,000 p.a. Start Date 24th June
Do you enjoy being on the phones building rapport & handling customer queries?
Have you previously worked in a call centre or customer service office environment?
Would you like to be a part of a modern, innovate leader who are continuing to grow?
The Company: ER Recruitment are working with a diverse, forward thinking organisation who pride themselves on their forefront of innovation and change. If you’re a customer focused individual who is keen to work in a busy environment where success is celebrated, we would love to hear from you. Role & Responsibilities of the Customer Service Advisor:
To work towards annual objectives, for KPI’s to include talk time, wrap time, call answer rate and quality monitoring.
Handling a large number of calls communicating with customers over the phone and email.
Own and resolve all queries and issues effectively and efficiently.
Investigating issues and working towards positive outcomes.
Working in a busy environment, prioritising tasks in order of importance.
Work on outbound calling campaigns when time allows.
Delivering great customer service at all times.
Inputting customer data into the business’s internal CRM.
Working as a team player, supporting colleagues when required.
About You as the Customer Service Advisor:
Able to interview face to face in Syson on Tuesday 21st May.
Able to start 24th June 2024.
Able to commute to Syston, Leicestershire (public transport links limited)
Experience working in a high volume/call centre environment.
Excellent communication skills to build relationships.
Able to deliver excellent customer service.
Someone who is focused and pays attention to detail.
A positive person who can handle difficult conversations.
Good time management.
IT proficient.
Additional Benefits:
Monday to Friday role + 1 in 4 Saturdays (paid in overtime)
Free onsite parking
25 days plus bank holidays
Great onsite training
Hybrid working office based 2 days per week after 3 weeks training completed
Great annual leave package with opportunity to purchase up to 5 days extra leave
Enhanced family friendly package
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
Email Alert for Customer Service Advisor jobs in Leicester
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