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Nasstar
Wakefield
WE’RE RECRUITING! As one of the UK’s fastest growing MSP's, we’re on the lookout for a Head of Network Operations (NOC) Location: Wakefield Salary: Competitive base + Benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation
Job Source: NasstarCast UK Limited
United Kingdom
Head of Supply Chain OperationsWest Yorkshire £60,000 - £65,000 Are you a proven Supply Chain Leader with a background in FMCG? Cast UK is hiring a Head of Operations to oversee end to end supply chain activities for our West Yorkshire based FMCG client. If you are looking for a fantastic opportunity to join the senior leadership team of a thriving
Job Source: Cast UK LimitedCast UK Limited
West Yorkshire
Head of Supply Chain Operations West Yorkshire £60,000 - £65,000 Are you a proven Supply Chain Leader with a background in FMCG? Cast UK is hiring a Head of Operations to oversee end to end supply chain activities for our West Yorkshire based FMCG client. If you are looking for a fantastic opportunity to join the senior leadership team of a thri
Job Source: Cast UK LimitedHarvey Nash
Leeds, England, United Kingdom
Group Head of Cyber & Information Security Operations Harvey Nash has partnered exclusively with a Leeds-based financial services provider to recruit a Group Head of Cyber & Information Security Operations to design and execute a group-wide strategy. The organisation you'll be joining is at the beginning of an exciting transformation to modernise
Job Source: Harvey NashWoodrow Mercer Healthcare
Leeds, England, United Kingdom
We are currently seeking a dynamic and experienced Head of IT to lead the IT department of a Healthcare Provider based in Leeds. The Head of IT will be responsible for overseeing all aspects of the organisation's IT infrastructure, systems, and applications, as well as leading a team of IT professionals. Contract: Permanent Salary: Open to negot
Job Source: Woodrow Mercer HealthcarePolaris
Huddersfield
Location: Huddersfield Salary: c. £50,000 - dependent on experience Contract: Full Time (Term Time Only) Permanent Additional Benefits: Professional Development opportunities , Auto-enrolment into a contributory pension scheme (TPS), Free on-site parking, CPD through internal and external providers, Salary sacrifice schemes such as Cycle to Wo
Job Source: PolarisElevation Recruitment Limited
GB
Elevation Recruitment Group's Technical Engineering division is currently working with a global leading chemical manufacturer in the appointment of a Head of Technical / Technical Director. This is a great time to join the business as Head of Technical / Technical Director and play a key role in the divisional leadership team. Our client offers a c
Job Source: Elevation Recruitment LimitedSmartsearch Recruitment Ltd
Leeds
Head of Estimating – Construction, Salary: £80-90k + car + excellent benefits package, Based out of Morley, Leeds with some travel to customer sites across the UK. We have an exciting opportunity for a Head of Estimating to join a market leading in modular construction. The Head of Estimating is responsible for leading the estimating function and p
Job Source: Smartsearch Recruitment LtdLeeds
Job Description Are you a commercially minded, customer service leader looking to join an exciting business that’s bringing innovation to the healthcare market?
This is a truly unique opportunity to play a key role in a business that is transforming patient experience in the medical devices market.
The journey of innovation that this business is on will lead to a significant improvement in the quality of life for patients who rely on their service for vital products to support management of long-term health conditions.
Our client is revolutionising the patient experience in this market, not just by designing and manufacturing products, but by putting the patient experience of accessing those products at the very centre of their focus. Having already introduced digital enablement to speed up the process of prescription dispensing and product access/purchase, this organisation is now looking to scale their model in a way that enhances customer experience and at the same time drives commercial success. This is an opportunity to be a part of an amazing business growth story.
Who are we looking for?
This is a role for a senior operational leader who has had significant experience of building and nurturing teams and embedding exceptional customer service behaviours. The key to this role is flexibility. Each day is different and the challenges and circumstances can change by the minute. It is important that you have the ability to be both proactive and strategic, as well as being someone who can roll your sleeves up and take ownership for immediate challenges as they arise. This is a complex and interdependent end-to-end structure that can very quickly encounter challenges and if not resolved quickly, might affect other parts of the operation and the patient experience. We are looking for someone who is passionate about making a difference to the lives of others, and can run an extremely efficient and continuously improving operation with many moving parts, in a commercially viable way.
We are open to experience from all sectors, but would like to hear from anyone who has a track record of leading customer care and service operations in an innovative enterprise. We’d like to understand how you improved those operations and the metrics that were used to measure your success. What changes you instituted to improve the customer or user experience? How did you create a high performing culture and get the team to gel?
The position will be based in Leeds and initially be on site for five days. This is likely to move to four once you’re fully established in the role.
Head of Customer Operations jobs in Leeds
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