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HOORAY Recruitment
Northampton
Customer Service Advisor Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community? If this sounds of interest to you, then please reach out. Our client is look
Job Source: HOORAY RecruitmentValda Energy
Bicester
Us and our culture. Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our
Job Source: Valda EnergyFitness Superstore (BodyPower Sports Ltd)
Northampton
Join us as a Customer Services Advisor at our Head Office earning a salary of £25,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. We are also offering the Customer Service Advisor… Great staff discount (following probation); 29 days holiday per year (including bank holidays
Job Source: Fitness Superstore (BodyPower Sports Ltd)Irlam Associates
Northampton
Customer Service Advisor Northampton, NN4 7BW Monday – Friday but flexibility is required to work 1 in 5 weekends from home. Key Responsibilities: Managing outgoing and incoming customer calls and managing email enquiry systems. To keep track of delivery records from the drivers. Upselling to customers to ensure continued revenue stream. Han
Job Source: Irlam AssociatesThe One Group
Wellingborough
The One Group has had the pleasure of working this client for years placing countless people into a business that prides themselves for offering their employees a great array of training opportunities, progression and a fun environment to work in. The feedback has been consistent with every person spoken to in this business, its like working in a f
Job Source: The One GroupHooray
Northampton
Customer Service Advisor Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community? If this sounds of interest to you, then please reach out. Our client is l
Job Source: HoorayThorne and Wait
Brackley
A background in customer service ideal, however if you have crystal clear communication and amazing people skills my client will support and give you everything you need to succeed. If you thrive on the challenge and you’re at your best when you’re busy, you’ll fit right in!In this role you will:• Communicate transparently with excellent interpers
Job Source: Thorne and WaitMATCH RECRUITMENT LTD
Northampton
Customer Service Advisor Salary: £11.44 per hour/ £23,795.20 (rate to increase with quick progression opportunities) Shift pattern: Monday - Friday (40 hours per week) with 1 in 4 Saturdays, working 9am - 1pm (hours back in lieu). Monday - Friday weekly rotational shifts with rota far in advance: 8am - 5pm and 9:30am - 6:30pm. Office based in North
Job Source: MATCH RECRUITMENT LTDMilton Keynes
Customer Service Advisor
12-month Temporary contract
£12.00 per hour
Hours: Monday to Friday: 08.30 - 17.00
Full time onsite.
We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes.
If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would welcome the opportunity to speak with you.
Responsibilities: Customer Service Advisor
Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues.
Responding to queries in respect of products and services within the agreed time scales, investigating the queries on the various IT systems used throughout the Company.
Record all queries and action points on the relevant department customer contact system.
Carry out necessary contract administration within service level agreement, ensuring adherence to task specific procedure and process.
Prioritise and organise workload to ensure completed within service level agreement.
Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets.
Taking ownership and working within guidelines to resolve customers' and other departments queries on specific contractual matters, including the provision of settlement figures and general account enquiries, with responses verbally, electronically and written as appropriate.
Pass & maintain relevant accreditation/compliance/ knowledge to the desired standard e.g. FCA, DPA, Money Laundering, SAF, ECCD, Code of Conduct, Anti-bribery and corruption.
Skills / Knowledge/Experience: Customer Service Advisor
GCSE or equivalent English Language and Mathematics is preferable.
Previous customer service experience, preferably within the finance industry.
Effective telephone and negotiation skills in both written and verbal.
Excellent administrative skills.
Keen eye for accuracy and attention to detail.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.
Demonstrate ability to learn and employ finance and credit-control knowledge.
Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives.
Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames.
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.
For information on other roles, we have available please call for further details.
Customer Service Advisor jobs in Milton Keynes
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