1st & 2nd Line IT Engineer
Cambridge
Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.
The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.
Hybrid working is in play, and the successful candidate can work from home for 2 days a week.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
1st & 2nd Line IT Engineer - About the role:
Microsoft 365 administration and installation, new servers when necessary
Firewall and switch/router knowledge is desirable, but full training will be provided
Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
To provide technical maintenance and support of all user-based IT Hardware and Software
Onsite customer visits range from half a day to 1 day a week.
Regular maintenance and patching of infrastructure, end points as well as on Servers
Technical experience required: (not all essential)
Windows Server - 2012 Onwards
Azure - Maintenance, configuration and monitoring
Office 365
Windows OS 7,8 & 10
Active Directory & Azure AD
DNS, DHCP, Group Policy
Backup - Veeam configure, maintain and troubleshoot
Networking - Switches, subnets, LAN, WAN, DNS
Some highlights of working with my client:
Hybrid working
Use of Pool car
Detailed Personal Development Plan
Training and support
Smart-casual dress
Company and social events