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Prezzo
Islington, England, United Kingdom
Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. Our purpose is ‘Sharing the Joy of Italian Dining’ and we do this through our menu (ou
Job Source: PrezzoDGH Recruitment
London Area, United Kingdom
IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all
Job Source: DGH RecruitmentGravitas Recruitment Group (Global) Ltd
London Area, United Kingdom
3rd Line Analyst | Support | Engineer | Intune Role: 3rd line Analyst Salary: £40,000-£507,000 Location: Wakefield, London, Leatherhead 3rd Line Analyst is required on a permanent basis to help support with tickets and work on exciting projects. With clients such as Coca Cola, Google and Samsung the project pipeline is always full and they’re alw
Job Source: Gravitas Recruitment Group (Global) LtdHamilton Barnes
London Area, United Kingdom
Job Title: IT Support Engineer Location : London (Piccadilly) Onsite Salary: Up to £70,000 Total Compensation + company benefits Do you want to work for a global investment management organisation? Are you passionate about technology and providing high level support to clients, ensuring smooth operations within an infrastructure team? Respon
Job Source: Hamilton BarnesBurns Sheehan
watford, england, United Kingdom
IT Support Engineer – Join a growing tech company in Hertfordshire Up to £35,000 Hybrid working – 3 days per week in Watford / 2 days working from home Tech Stack – Office 365, Active Directory, InTune Burns Sheehan is working with a Hertfordshire-based company which is embarking on a significant digital transformation over the next 12 months. Wi
Job Source: Burns SheehanAllegiance Group
hertford, england, United Kingdom
IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the or
Job Source: Allegiance GroupAbsolute Recruit
London Area, United Kingdom
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal with tickets of varyi
Job Source: Absolute RecruitJameson Legal
London Area, United Kingdom
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing
Job Source: Jameson LegalLondon
Arcas Technology is partnered with a leading charity based in London who are currently looking for an experienced IT Manager to join their business on a permanent basis.
The charity operates in the Cloud, and right from the start, you'll have the opportunity to engage in several projects, including the rollout of a new CRM system.
Responsibilities:
Lead innovative solutions and spearhead project initiatives, ensuring seamless project delivery by the team.
Establish and manage an efficient workload management system, streamlining prioritization and progress tracking processes.
Foster a culture of innovation to streamline workflows, enhance compliance, and embrace automated change and release practices.
Proactively identify and address inefficiencies in existing processes, driving initiatives to eliminate bottlenecks.
Uphold best practices across implementation, testing, verification, and change management processes.
Instill a culture of continuous improvement focused on optimizing costs and benefits.
Develop and implement KPIs and metrics to enhance visibility and drive performance improvements.
Define project objectives, acceptance criteria, and oversee their successful completion.
Monitor technical operations through KPIs and intervene as necessary.
Effectively manage relationships with internal and external stakeholders, serving as a representative in cross-organizational engagements.
Lead the evaluation and selection of vendor contracts, ensuring thorough due diligence.
Ensure adherence to best practices in change, release, incident, and problem management, aligning with information security management systems (ISMS).
Contribute to cyber registers, documentation, and audits as needed, with a strong focus on IT-related deliverables.
Ensure operational excellence and compliance within Data Protection and Service Desk functions, optimizing resourcing, processes, and policy adherence.
Key Skills:
Strong understanding of coding principles and structures.
Proficiency in core cloud concepts, architectures, and best practices (preferably AWS).
Familiarity with systems lifecycle management and effective stakeholder engagement.
Knowledge of single sign-on, federated identity, and related protocols, including OKTA.
Experience with monitoring and troubleshooting systems.
Proficiency in CRMs (e.g., Salesforce) and productivity suites like Google Workspace.
Familiarity with collaboration tools such as Atlassian (JIRA, Confluence).
Competence in Mac/iOS and Chrome OS/Chrome Enterprise environments.
Understanding of encryption technologies, including symmetric/asymmetric encryption and TLS.
Knowledge of RESTful APIs and Learning Tools Interoperability (LTI).
Strong project management skills.
If you feel that you’re a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.
Email Alert for IT Manager jobs in London
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