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Norgren
Fradley, England, United Kingdom
IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better wo
Job Source: NorgrenMaximus UK
Birmingham
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKThe Sterling Choice
coventry, england, United Kingdom
Job Title: Senior Customer Service Representative Location: Coventry Salary: Up to £38,000 Are you passionate about delivering excellent customer service while driving business success? We're seeking a dynamic individual to join clients team as a Senior Customer Service Representative. Why this company? Our client believe in putting our custo
Job Source: The Sterling ChoiceUndisclosed
coventry, england, United Kingdom
Customer Account Representative £14.79 per hour PAYE Contract until Dec 2024 Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible fo
Job Source: UndisclosedUnipart Logistics
Nuneaton
Location: Nuneaton Contract Type: Permanent Hours: Full time, 40 hours per week Salary: £26,550 plus 22 days rising holiday plus bank holidays, pension, life assurance, bonus, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. As
Job Source: Unipart LogisticsVistry Group PLC
United Kingdom
Role overview ID: 2024-5347 Entity: Vistry Region: Vistry South Central Midlands Department: Customer Service Contract Type: Permanent - Full Time Job Location: Warwickshire Date Posted: 06.03.2024 We have a great opportunity for a Customer Service Technician to join our team within Vistry South Central Midlands, covering various locations in and a
Job Source: Vistry Group PLCGTC Recruitment
Halesowen, England, United Kingdom
I am looking for someone to join my client in Halesowen as a Customer Service Administrator! Salary: £23k - £26k (experience-dependent). No weekends. Office-based role. You will be the first point of contact for customer queries, with a keen eye for detail and excellent phone manner. This role is perfect for someone who is looking for progression
Job Source: GTC RecruitmentnGeneration Limited
Dudley, England, United Kingdom
Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Positio
Job Source: nGeneration LimitedBirmingham
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
You are the difference that makes a difference! If your interested in working for a company who invests in their customers as well as their people - then look no further. Based outside the hustle and bustle of the city centre, we are located in Kings Norton with plenty of free on-site parking and fantastic public transport a stone's throw away.
Wish you could work full time, social hours, 5 days, no weekends or Bank holidays, in the office with the possibility of working from home? - we got you.
A fun environment to work in, our Customer Experience Centre gets involved in raising money for charities, supporting local businesses and celebrating key events throughout the year.
EQ is a regulated outsourcing business focused on financial and administration services. Some of the products we service include Investment services, Employee Benefit Schemes, Pension Administration and Share Registration. Customer queries can vary from changing personal details to requesting payment information.
As a Customer Experience Representative you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction.
We're currently looking for people who have a passion to provide excellent customer service by communicating with our customers either by phone, email, written correspondence, social media or web/live chat.
No previous contact centre experience? No sweat. To succeed you'll need excellent communication skills, a compassionate and mature approach and take pride in what you do. In return, we will provide the training and support you need to develop, progress and make the most of your skills. Our training not only covers the product but also gives you the soft skill tools you will need to effectively communicate with our customers.
Some of the things our customers need from you:
Provide a seamless and effortless experience when dealing with their queries.
Have the customer at the heart of everything you do.
Be willing to go the extra mile.
Take ownership of issues and see them through to resolution.
We are proud of our diverse office culture and are always on the look out for fresh talent that further enhances our team. As a company, we favour promoting in-house with many opportunities for progression and development. If successful, you can expect to receive:
Starting Salary £21,255
£500 Flexible benefits - this can be used to purchase additional benefits or added to salary (this is on top of your annual salary)
Great learning support.
Staff engagement - Opportunities to receive recognition and rewards.
Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed
Still interested? Apply now and following a review we will be in touch to offer a face to face interview or we may schedule an interview online. Either way don't delay and apply today. We look forward to welcoming you into our team.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
Customer Service Representative jobs in Birmingham
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