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Chartwells - Schools
Leicester
School Catering Assistant - Leicester Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 12.5 hours per week. As a Catering Assis
Job Source: Chartwells - Schools14forty
Leicester
Chef - Leicester Spice up your next career move! We're currently recruiting an ambitious Chef to help us create exceptional food experiences for 14Forty on a full time basis contracted to 35 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and custo
Job Source: 14fortyBistrot Pierre
Leicester
Assistant Manager - Bistrot Pierre - Leicester Why should you join our team? We currently have a wonderful and exciting opportunity to join our dynamic team as an Assistant Manager. We recently have had a successful promotion in the business meaning this role has now become available. Every member of our Bistrot team plays an integral part in de
Job Source: Bistrot PierreAspire People Limited
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Are you a Qualified Creative Arts Teacher looking to inspire young minds through the art of drama? We have a fantastic opportunity for a dynamic and dedicated Drama Teacher to join a Leicestershire secondary school starting ASAP until the end of the academic year, with the potential of being extended for September.About the Role: As a Drama Teacher
Job Source: Aspire People LimitedOptima UK Inc Ltd
Wigston
Job Role: CMM Programmer Location: Leicester Salary: £34-36k per annum Shift: Rotating or Fixed AM Benefits: Company events, company pension, cycle to work scheme, employee discount, gym membership, on-site parking, referral programme, sick pay, store discount, wellness programme. Our Client: A leading manufacturer of precision components for t
Job Source: Optima UK Inc LtdNoir
Leicester
.NET Developer, C#, WPF - Mobile Telecommunications - Leicester, Leicestershire (Tech stack: .NET Developer, .NET 8, C#, WPF, Server 2022, MVVM, Prism, TDD, Agile, Programmer, Engineer, Architect, .NET Developer) Established in the early 1990s and listed on the London Stock Exchange our client is an instantly recognizable brand within the mobile te
Job Source: NoirDavid Lloyd Clubs
Leicester
Sales Consultant - Leicester Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win? A career with David Lloyd Clubs as a Sales Consultant is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give y
Job Source: David Lloyd ClubsAspire People
Leicester
Explore a World of Opportunity: Join Us as a Full-Time Geography Teacher in Leicester! Are you a passionate Geography Teacher seeking a new and exciting challenge for January 2024? We are thrilled to announce a fantastic opportunity for a talented individual to join our well-reputed secondary school in Leicester. Position: Full-Time Geography Tea
Job Source: Aspire PeopleLeicester
we are currently recruiting a process assistant for our client based in Leicester
Part time Saturday and Sunday
Hours 9.00 -17.30
Pay rate 12.00 per hour
Job Description
Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude Saturday and Sunday 9.00am to 17.30pm customer focused roles for a Public Sector client based in Leicester
Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
Key Responsibilities
Answer incoming and making outbound calls
Answer webchat queries
Management and resolve customer queries
Booking appointments & additional services for customers
Document all call information according to standard operating procedures
Follow up customer calls where necessary
Other duties as assigned
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Maintain and update information held on a data base
Support line management on any additional admin when required.
Maintain records for audit purposes.
Ensure deadlines are met.
Essential Skills
Experience preferred with webchat application but not essential
Call centre experience preferred
Proficient in relevant computer applications
Knowledge of customer service practices and principles
Excellent data entry and typing skills
listening, verbal, and written communication skills
Ability to handle stressful situation appropriately
Attention to detail in record keeping
Delivers a high quality customer service in a professional manner, creating trust and confidence
Excellent communicator
Effective team player, who constantly displays commitment and flexibility;
Accurate and timely delivery of tasks
Excellent organisational skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Process Assistant Leicester jobs in Leicester
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