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Lockheed Martin
Havant, England, United Kingdom
About the Role We have an excellent opportunity for a Service Desk Analyst to join our Service Management team based on site at Havant. You'll be working on a 365 shift rota monitoring and maintaining computer systems and networks. Key Responsibilities Collaborating closely with team members to carry out all day to day activities. Ensure that inci
Job Source: Lockheed MartinDigital Waffle
Southampton, England, United Kingdom
Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for delivering outstanding customer service. Responsib
Job Source: Digital WaffleSecurity Cleared Jobs
Fareham, Hampshire, United Kingdom
Service Desk Support Technician Location: Fareham, Hampshire Due to the nature of our support requirements this is an office based role. Are you looking for a career in IT that will provide training and skills in a Service Desk Support role? We are looking for suitable candidates with an understanding of support services that is interested in bu
Job Source: Security Cleared JobsMatchtech
Fareham
Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to
Job Source: MatchtechMatchtech
Fareham
Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to
Job Source: MatchtechGamma
Portsmouth, England, United Kingdom
A Bit About Us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to
Job Source: GammaGregory Martin International
Winchester
Analyst and Senior Analyst - Operational Analysis, Python, Modelling, Software Design Salary - £30K-£60K plus excellent benefits Location - Winchester Hants, Hybrid role Our client has an exciting opportunity to join our growing management consultancy, with an enviable reputation and senior level client base. They have a strong track record in UK
Job Source: Gregory Martin InternationalSupply Desk
Portswood
Supply Desk are seeking Teaching Assistants and Nursery Nurses for a Nursery in Southampton £12-14 per day depending on experience Location – Southampton Hours – Variable and flexible Start – Sept 2024 Are you a passionate and enthusiastic Nursery Nurse seeking a new role? Do you have experience of working with children in different settings?
Job Source: Supply DeskSouthampton
Our growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services.
Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact.
About the role
We're looking to hire a talented IT professional to join our team as a Service Desk Analyst. You'll work to diagnose and resolve technical incidents/requests at first level in a customer service-oriented team environment. In addition, to supporting IT support to second level teams in order to ensure agreed service levels are met across the business.
As part of the role, you will be the focused single point of contact to end users reporting IT related incidents and requests. Diagnosing and resolving technical problems at first level, in addition to identifying service and process improvements to enhance the customer experience. You will provide a service in line with the Team's rota and ensure the phone service is covered between 8am and 5pm.
What we're looking for
If you're interested in joining a team that lies at the heart of what OS is about, we're looking for someone that can demonstrate skills and experience in:
Microsoft Office skills - Outlook, Word, Excel
Active Directory
Azure
Windows 10 / Windows 11
Troubleshooting and problem-solving skills
Organisational skills, with the ability to prioritise task and deliver to deadlines.
The rewards
We want you to love what you do. That's why our benefits package rewards a job well done. We'll give you:
Salary: £22,500 - £26,430 (depending on experience)
Performance related bonus
A competitive pension scheme
37 hour working week (with flexible working options)
25 days annual leave - (30 days after five years) bank holidays and an extra 3 over Christmas
Plus, a suite of excellent additional benefits
Location
We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where there is a personal choice as to whether you work from home, one of our regional offices or spend more time at OSHQ.
Closing date Sunday, 28 April 2024
We believe diversity and inclusion is about working together - in an encouraging and respectful environment to reach our full potential.
We believe combining different backgrounds, experiences and perspectives will help us reach our vision and be trusted and admired across the globe for setting the standards and leading the way.
We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background or religion.
We're individually talented and collectively powerful, and we give you the space to take your career in whichever direction you want.
Service Desk Analyst jobs in Southampton
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