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Capital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking an
Job Source: Capital One - UKCapital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking an
Job Source: Capital One - UKTate
Nottingham
Job Title: Complaints & Claims Handler (9 month FTC) Location: Nottingham City Centre (fully office based) Hours: Monday to Friday, 9am- 5pm Salary: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for an experie
Job Source: TateTate
Nottingham
Job Title: Complaints & Claims Handler (9 month FTC) Location: Nottingham City Centre (fully office based) Hours: Monday to Friday, 9am- 5pm Salary: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for an experie
Job Source: TateMacildowie Recruitment and Retention
Coalville
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Administrator working for a business based in Coalville. The role will be to provide daily support within the service department team by being an interface with the customer, handling service requests and providing timely assistance to mobile engineers ensuring that all p
Job Source: Macildowie Recruitment and RetentionCherry Professional - Relationship Led Recruitment
United Kingdom
Customer Service Administrator | £24,000 - £26,000 | Permanent | Office based | Nottingham, NG2 Cherry Professional is recruiting for a Customer Service Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. The Service Desk is a busy department which assists with the plan
Job Source: Cherry Professional - Relationship Led RecruitmentMacildowie Recruitment and Retention
Loughborough
Temporary Customer Service Administrator / Loughborough / £11.00 per hour Do you have a passion for customer service? Are you immediately available? Or are you looking for a new career venture? Then look no further because this role is the role for you! This role is looking for the successful candidate to start immediately on a temp basis! Role Det
Job Source: Macildowie Recruitment and RetentionBarker Ross
Ashby-de-la-Zouch
A great opportunity has arisen for a Customer Service Administrator to join a well-established and successful FMCG & Automotive 3PL logistics organisation at their site based in North West Leicestershire. The role requires for you to put service standards at the forefront of all decisions, activities, and actions you make. My client is looking for
Job Source: Barker RossNottingham
Job Description Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley .This is an opportunity to work for the UK’s largest Property Services Group, specialising in residential lettings.We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we`re on the lookout for those with great communication skills! Responsibilities of a Customer Complaints Administrator Work within a team office environment handling your own caseload of customer concerns/complaints.
Respond to calls and written communications in a variety of formats including letters, emails and online feedback.
Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales.
Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills – both written and verbally
Good at building and maintaining relationships with customers and stakeholders across the business
Effective time management and managing expectations
Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given
Self-motivated – able to work independently whilst maintaining a team player
Benefits of being a Customer Complaints Administrator: Pension Scheme
Full training provided with excellent career progression opportunities throughout the business including qualifications in residential lettings
Perks at Work – Discounts on products and services inc electrical & Travel
Discounts on estate agency, mortgage, conveyancing and surveying services.
Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
Cycle to work scheme
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00407
Customer Complaints Administrator jobs in Nottingham
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