Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Wallace Hind Selection

    Service Engineer

    Newcastle Upon Tyne

    Earn great money working as a Controls, Electronic or Electrical Service Engineer to install, commission, fault find and repair instrumentation, PLC control and automation systems for the marine industry. Field based but commutable to Bristol, Liverpool, Newcastle or Maldon in Essex, we offer an excellent basic salary, lots of overtime and great e

    Job Source: Wallace Hind Selection
  • Rise Technical Recruitment Limited

    Service Engineer

    Newcastle Upon Tyne

    Trainee Service Engineer £35,000 - £40,000 (OTE £45,000) + Door to Door Pay + Company Car + Overtime + Training Home-Based Travelling to Clients (Ideal locations: Newcastle, Manchester, Bolton, Sunderland, Middlesborough, Coatbridge or Surrounding Areas) Do you hold any Field Service experience? Are you looking to join a business that'll provide sp

    Job Source: Rise Technical Recruitment Limited
  • NRG.

    Service Engineer

    Chester-le-Street

    Job Description Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing

    Job Source: NRG.
  • WALLACE HIND SELECTION LIMITED

    Service Engineer

    NE1 5DBNewcastle Upon TyneNewcastle Upon TyneNorth EastUnited Kingdom

    Earn great money working as a Controls, Electronic or Electrical Service Engineer to install, commission, fault find and repair instrumentation, PLC control and automation systems for the marine industry. Field based but commutable to Bristol, Liverpool, Newcastle or Maldon in Essex, we offer an excellent basic salary, lots of overtime and great ea

    Job Source: WALLACE HIND SELECTION LIMITED
  • Rise Technical Recruitment Limited

    Service Engineer

    Newcastle Upon Tyne

    Trainee Service Engineer £35,000 - £40,000 (OTE £45,000) + Door to Door Pay + Company Car + Overtime + Training Home-Based Travelling to Clients (Ideal locations: Newcastle, Manchester, Bolton, Sunderland, Middlesborough, Coatbridge or Surrounding Areas) Do you hold any Field Service experience? Are you looking to join a business that'll provide

    Job Source: Rise Technical Recruitment Limited
  • Wallace Hind Selection LTD

    Service Engineer

    Newcastle

    Earn great money working as a Controls, Electronic or Electrical Service Engineer to install, commission, fault find and repair instrumentation, PLC control and automation systems for the marine industry. Field based but commutable to Bristol, Liverpool, Newcastle or Maldon in Essex, we offer an excellent basic salary, lots of overtime and great ea

    Job Source: Wallace Hind Selection LTD
  • Rise Technical Recruitment

    Service Engineer

    Newcastle Upon Tyne, Tyne And Wear

    Trainee Service Engineer £35,000 - £40,000 (OTE £45,000) + Door to Door Pay + Company Car + Overtime + Training Home-Based Travelling to Clients (Ideal locations: Newcastle, Manchester, Bolton, Sunderland, Middlesborough, Coatbridge or Surrounding Areas) Do you hold any Field Service experience? Are you looking to join a business that'll provide

    Job Source: Rise Technical Recruitment
  • WALLACE HIND SELECTION LIMITED

    Service Engineer

    Newcastle Upon Tyne

    Earn great money working as a Controls, Electronic or Electrical Service Engineer to install, commission, fault find and repair instrumentation, PLC control and automation systems for the marine industry. Field based but commutable to Bristol, Liverpool, Newcastle or Maldon in Essex, we offer an excellent basic salary, lots of overtime and great ea

    Job Source: WALLACE HIND SELECTION LIMITED

Service Engineer

Chester-le-Street, England, United Kingdom

Job Title : Service Engineer

Location : Chester-Le-Street

Salary : up to £34,000

We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects.

Primary Responsibilities (Service Delivery):

Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care.

Adhering to service level agreements and meeting deadlines.

Collaborating efficiently as part of the service team, often working independently.

Escalating incidents to Senior Engineers when necessary.

Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager.

Creating customer support documentation.

Recording daily timesheets in accordance with company policies.

Traveling to customer sites as needed.

Maintaining a flexible approach to shift work.

Adhering to departmental procedures and ensuring the proper execution of procedural activities and guidance.

Fully complying with all standards related to ISO 9001 and ISO 27001.

What we are looking for:

Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security.

Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare).

Exceptional customer service and communication skills.

Minimum of 2 years of experience in 2nd line helpdesk support, including troubleshooting and problem resolution.

Decent level of expertise in computer hardware assembly and repair.

Intermediate proficiency in installing operating systems, managing general software, addressing virus-infected machines, and implementing malware protection software.

Knowledge of virtualization technologies (VMWare, HyperV).

Familiarity with terminal server environments, preferably RDS.

Understanding of Microsoft Exchange.

Capability to investigate issue and seek resolutions utilising online resources.

Capability to make informed decisions and manage individual workload.

2 years’ experience or more is desirable in 2nd line helpdesk support including troubleshooting and issue resolution.

For more information or to apply, click Apply Now and a member of our team will be in touch.

Apply

Create Email Alert

Create Email Alert

Service Engineer jobs in Chester-le-Street, England, United Kingdom

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.